【正文】 2 in Language Power on Page 74. Ex 1amp。s 435 Hudson Street New York, New York 10014 Dear Sir/Madam, On September 20, I ordered (by phone) a pair of brown leather Peace Mules for $, which includes $ for shipping and handling. When they were delivered to my home, the package was wet and the leather shoes were ruined. I am returning the shoes. I realize the shipping and handling fee is nonrefundable, but I would like the original amount of $ to be refunded. Thank you for your attention to this matter. Sincerely, Laurel Dowswell Sample 2 1234 MaukaMakai Street Honolulu, HI 96813 March 10, 2021 Broadway Store 111 Main Street, Big City I took it to your local service representative for repair. A copy of my receipt is attached. They worked on it, with no luck. I want to exchange this TV for a new one of the same model, for the same price. I hope we can solve this problem in a mutually agreeable way. Please respond by April 30, 2021. If I have no response by then, I will start looking for help from a third party, such as a consumer rights anization or an attorney. I look forward to hearing from you. Yours faithfully, Joe Smith 。6. Ex 5amp。 ways 教學(xué)過(guò)程與方式 Step I Lead in Present some pictures about tea ads for students to look. T: Good morning /afternoon, class! Ss: Good morning / afternoon, Mr. /Ms? Show the following on the PowerPoint. T: What ads are they? Ss: They are ads for a kind of tea. T: Do you believe it works? S1: Yes, I believe so. Because some consumers who have drunk such tea say it works. S2: Maybe it works on you. It may not work on others. Step II Before you start Deal with Ex1. Ask students to read the letter and match the titles (16) with the paragraphs (AE). Remind students there is one extra title they don’t need. T: Please recall the reading strategies in this unit. You are given six minutes to read the letter and do Ex1. Please