【正文】 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Enterprise Resource Planning An Enterprise resource planning (ERP) software product is a fully integrated information system that spans most basic business functions required by a major corporation. An ERP product is built around a mon database shared these business functions. Examples of ERP software vendors include. – Baan – J. D. Edwards – Oracle – Peoplesoft – SAP Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition System Owners System owners are the information system’s sponsors and chief advocates. They are usually responsible for funding the project to develop, operate, and maintain the information system. Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Stakeholders: Players in the Systems Game ? A stakeholder is any person who has an interest in an existing or new information system. Stakeholders can be technical or nontechnical workers. ? For information systems, the stakeholders can be classified as: – System owners – System users – Systems analysts – System designers – System builders – IT vendors and consultants Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Continuous Process Improvement Continuous process improvement (CPI) is the continuous monitoring of business processes to effect small but measurable improvements to cost reduction and value added. – Essentially the opposite of business process redesign。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Skills Required by Systems Analysts ? Working knowledge of information technology ? Computer programming experience and expertise ? General business knowledge ? Problemsolving skills ? Interpersonal munication skills ? Interpersonal relations skills ? Flexibility and adaptability ? Character and ethics ? Systems analysis and design skills Irwin/McGrawHill Copyright 169。 2022 The McGrawHill Companies. All Rights reserved Whitten Bentley Dittman SYSTEMS ANALYSIS AND DESIGN METHODS 5th Edition Systems Analysts A systems analyst studies the problems and needs of an anization to determine how people, data, processes, munications, and information technology can best acplish improvements for the business. When information technology is used, the analyst is