【正文】 engineering actively supports ? ‘The equipment is yours to maintain,but I am going to keep it running’ ? ‘The equipment is ours to maintain’ ? ‘You can maintain it if I am down’ ? ‘We will work together to give you time to properly maintain our equipment’ Performance ethic ? Few goals exist and are not tracked ? Specific maintenance goals are established and tracked。 No PM reports ? Preventive maintenance on major equipment only。 coaching is informal ? Little or no equipment training ? Complete crosscraft training available for all employees ? Crosstraining allowed but not done ? Crosscraft training only for select employees ? Training only for ‘weak’ employees ? Refined and uptodate specialist training for identified maintainers ? Training on equipment as time allows, no schedule/plan ? General training done for al maintainers with some specialist analytical training 981009SYQNA001DMCP1 8 MAXIMISE EFFICIENCY: PLANNING AND SCHEDULING Component Poor Average Good Worldclass Job planning for routine work ? 50% planned work (measured by manhours) ? 50% planned work ? 70–80% planned work ? 95% planned work ? Cursory planning. Planning includes job scope, materials ? Significant planning. Planning includes job scope, materials, estimated man hours ? Significant planning. Planning includes job scope, materials, estimated man hours ? Complete planning. Planning includes job scope, materials, estimated man hours, equipment scheduled down/site prepared, clear objective, all other pertinent information ? 50% of work orders have sufficient lead time to plan ? 65% of work orders have sufficient lead time to plan ? 80% of work orders have sufficient lead time to plan ? 90% of work orders have sufficient lead time to plan ? 50% of work orders are specific vs blanket/standing ? 65% of work orders are specific vs blanket/standing ? 80% of work orders are specific vs blanket/standing ? 90% of work orders are specific vs blanket/standing ? Little to no training for planners ? Onthejob training for planners ? Combination of onthejob training and formal training for planners ? Complete formal training program for planners Schedule development and adherence for routine work ? Crews are 50% scheduled ? Crews are 75% scheduled ? Crews 90% scheduled ? Crews are 100% scheduled ? Schedule adherence is 50% ? Schedule adherence is 50% ? Schedule adherence is 70–80% ? Schedule adherence is 95% ? Utilisation 20% ? Utilisation is 20–40% ? Utilisation is 40–80% ? Utilisation is 80–90% ? Overtime 15% ? Overtime is 15% ? Overtime is 10% ? Overtime is 4% ? Manhour backlog 1 year ? Manhour backlog of 6 months to 1 year ? Manhour backlog of 3–6 months ? Manhour backlog of 1 month Shutdown planning, scheduling, and execution (unit shutdowns and major outages) ? Little or no shutdown work is planned ? Only major jobs are planned ? Most shutdown work is planned ? All shutdown work is planned ? 50% of shutdowns go beyond planned length ? 30–50% of shutdowns go beyond planned length ? 10–30% of shutdowns go beyond planned length ? 10% of shutdowns go beyond planned length ? No critical path scheduling ? Jobs are scheduled with no use of critical path ? Jobs are scheduled and major work uses critical path scheduling ? Critical path scheduling and review is done prior to and throughout shutdown ? No postshutdown review ? Informal postshutdown review with little action taken ? Postshutdown review with some action taken ? Complete postshutdown review with specific action items for improvement 981009SYQNA001DMCP1 9 MAXIMISE EFFICIENCY: INFRASTRUCTURE SUPPORT Component Poor Average Good Worldclass Stores ? Stores catalogue is out of date ? Uptodate stores catalogue of some items ? Uptodate stores catalogue of major items ? Uptodate stores catalogue for all items ? Manual inventory system ? Periodic inventory system ? Perpetual inventory with yearend inventory count ? Perpetual inventory with cycle and yearend inventory counting ? EOQ is not used ? EOQ used for some items ? EOQ used for most items ? EOQ used for all items ? Minimum/maximum levels not used ? Minimum/maximum levels set and maintained for some items ? Minimum/maximum levels set and maintained for most items ? Minimum/maximum levels set and maintained for all items ? No vendor rating system ? Vendor rating system for some vendors ? Vendor rating system for most vendors ? Vendor rating system for all vendors Parts ordering ? No use of EDI or faxing ? Orders are manually faxed ? Use of auto faxing for most orders ? 90–100% orders and acknowledgments sent by EDI ? No sourcing strategy and few vendor alliances ? Some vendor alliances and informal review of sourcing strategy ? Some vendor alliances and major vendors are reviewed against sourcing strategy ? Complete strategy for sole sourcing, vendor alliances, or multiple vendors based on leverage of vendor or pany Parts availability ? No parts location/lookup system ? Multiple p