【正文】 our latest catalogue under separate cover, together with samples of some of the skins we regularly use in the manufacture of our products. 茲奉上我們最新的產(chǎn)品目綠和常用的皮革樣本 ,謹(jǐn)供參考 . I regret to say that we can not send you the full range of samples. You can be assured , however, that such skins as crocodile and ostrich, not include in the watch, are of the same high quality. 很抱歉未能寄上全套樣本 ,但其它諸如鱷魚皮、駝鳥皮等皮革都是同樣優(yōu)質(zhì)上乘的 . Mrs Angela Wane, our European Sales Manager, will be in the UK next month and will be pleased to call on you. She will have with her a wide range of our products. When you see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship will appeal to the most discriminating buyer. 本公司歐洲營業(yè)經(jīng)理安杰拉 .韋恩太太將于下月攜同各類產(chǎn)品前赴英國 ,.屆時您若能抽空與她面談和看看我們的產(chǎn)品 ,相信也會同意我們的產(chǎn)品質(zhì)料上乘、手工精巧 ,能吸引最有鑒賞力的買主 . We also manufacture a wide range of leather belts and gloves in which you may be interested. They are fully illustrated in our catalogue and are of the same high quality as our handbags. Mrs Wane will be able to show you examples when she calls. 除了手提包外 ,本公司亦制造多種系列精美的皮帶和手套 ,貴公司如感興趣 ,可參看產(chǎn)品目錄中所刊登的插圖 .韋恩太太拜訪時將向您展示樣本 . We look forward to receiving an order from you. 期待接到您的訂單 . Yours sincerely, Damien Carr Marketing VicePresident 銷售部副總經(jīng)理 ============================================= Useful phrases 1. We are pleased to hear that you are interested in our products. 得悉貴公司對我們的產(chǎn)品有興趣 ,實感榮幸 . 2. I regret to say that we can not send you the full range of samples. 很抱歉未能寄上全套樣本… 3. She will have with her a wide range of our products. 攜同各類產(chǎn)品… 4. We think that you will agree that only the best quality materials are used …相信也會同意我們的產(chǎn)品質(zhì)料上乘、手工精巧… 5. The high standard of workmanship will appeal to the most discriminating buyer. …能吸引最有 鑒賞力的買主 . ====================================== Notes 段意解說 the reference clear and respond. 確認(rèn)來函 ,作出回應(yīng) . what acting you are taking 詳述現(xiàn)正采取的措施 why you have not been able to meet the request in full 解釋未能滿足收信人所有要求 details of any followup action 告知其它后續(xù)措施 the customer’s interest, hoping to sell additional products. 吸引收信人對其他產(chǎn)品的興趣 ,盡量推銷 ====================================== Alternative phrases 替代用語 Thank you for your enquiry of 16 July. We are pleased to hear that you are interested in our products. (I refer to your…) (I am glad to…) 中 國最大的管理資源中心 第 4 頁 共 55 頁 We are sending you a copy of our latest catalogue under separate cover, together with samples of some of the skins we regularly use in the manufacture of our products. I regret to say that we can not send you the full range of samples. You can be assured , however, that such skins as crocodile and ostrich, not include in the watch, are of the same high quality. (I am sorry to…) (I can assure you, however,…) Mrs Angela Wane, our European Sales Manager, will be in the UK next month and will be pleased to call on you. She will have with her a wide range of our products. When you see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship will appeal to the most discriminating buyer. (…that we use the best quality materials…) (…the most discerning…) We also manufacture a wide range of leather belts and gloves in which you may be interested. They are fully illustrated in our catalogue and are of the same high quality as our handbags. Mrs Wane will be able to show you examples when she calls. We look forward to receiving an order from you. =========================================== Comments 評注 This is a concise, yet full, response to the enquiry. It demonstrates the efficiency and dynamism of the pany’s approach. The visit of a sales representative will almost certainly lead to a sale. 本信精要詳盡 ,同時顯示發(fā)信人公司處理效率和沖勁 .派營業(yè)代表到訪將可建雙方的合作關(guān)系 . (3)An enquiry for steel screws Dear Sirs, We are interested in buying large quantities of steel screws in all size. We would be obliged if you would give us a quotation per kilogram Camp。F Liverpool, England. 本公司有意大量購買各型號鋼螺釘 ,欲知每公斤送抵英國利物浦的成本加運費價格 .如蒙惠賜上述報價單 ,不勝感激 . It would also be appreciated if you could forward samples and your price list to us. 如能惠寄樣本和價格表 ,亦必感謝不盡 . We used to purchase these products from other sources. We may now prefer to buy from your pany because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products. 中 國最大的管理資源中心 第 5 頁 共 55 頁 本公司素來向其它公司購買此類貨品 ,聞悉貴公司貨質(zhì)量優(yōu)價廉 ,故欲與貴公司建立合作關(guān)系 . We look forward to hearing from you by return. 專此候復(fù) . Yours faithfully, Nigel Brown Purchasing Manager 采購部經(jīng)理 ====================================== Useful phrases 實用短語 would be obliged if you would give us a quotation per… 如蒙惠賜上述報價單 ,不勝感激 . would also be appreciated if you could forward samples and your price list to us. 如能惠寄樣本和價格表 ,亦必感謝不盡 . 3. We have confidence in the quality of your products. …聞悉貴公司貨質(zhì)量優(yōu)價廉… ============================== Notes 段意解說 the enquiry clearly, giving details. 詳細(xì)告知詢價項目和細(xì)則 any additional requests 說明其它請求 why you are approaching this particular pany 解釋選擇與收信人公司接洽的原因 . for a quick response 要求盡早回復(fù) . ==================================== Alternative phrases 替代用語 We are interested in buying large quantities of steel screws in all size. We would be obliged if you would give us a quotation per kilogram