【正文】 usiness Expenses Teaching aims and requirements: To enable students to talk about expenses To practise listening for gist and specific information To practise reading for specific information To practise memo writing Important and difficult points:How to claim business expenses Teaching content: Claiming expenses Speakingdiscuss the expenses people typically incur on business trips Listening 1listen to three telephone calls about expenses and plete forms Speakingexplain the system for claiming expenses in their pany and discuss how it could be improved A new expenses claims system Readingread a memo about a new expenses claims system and answer discuss the advantages/disadvantages of the system Listening 2listen to five telephone messages and match them with the purpose of the calls Writingwrite a short memo to staff concerning expenses Speakingtell each other about feelings which might be experienced when claiming expensesUnit 8 b Business Travel Teaching aims and requirements: To enable students to talk about air thravel To practise listening for gistTo practise reading for gist and specific information Important and difficult points:Airline services Teaching content: Airline services Speakinglook at a list of airline services and agree on the top three services for business travellers Listeninglisten to five short pieces to identify which airline services are being talked aboutSpeakingdiscuss which airlines they have flown with and their feelings about the services offered No frills flyingSpeakingdiscuss differences between mainstream and lowcost airlines Reading 1read an article and note the mainstream and lowcost airlines students think of a heading for each paragraphs then answer true/false questions based on the article Speakingdiscuss how they see the future for mainstream and lowcost airlines Reading 2read ments about flights with lowcost airlines and match seven statements with the appropriate ments Speakingdiscuss their positive and negative experiences of air travelUnit 9 a Flexible Benefits Teaching aims and requirements: To enable students to talk about employment benefits To practise listening for specific information To practise reading for gist and specific information Important and difficult points:Know the flexible benefits Teaching content: BenefitsSpeakingdiscuss the benefits offered by their own panies Reading 1read miniprofiles and suggest suitable benefits for the people described Speakingdiscuss which of the listed benefits would attract them Hwo flexible benefits work Reading 2read an explanation of the PricewaterhouseCoopers benefits system, Choices, and explain in what way it is then read the text again and answer true/false questions Speakingdiscuss the importance of benefits when considering a job advantages of flexible benefits Readign 3match five short extracts with benefits options Listeninglisten to a PricewaterhouseCoopers manager talk about Choices and answer multiplechoice questions Speakingplete a table listing the benefits of Choices for both employees and then discuss what employment benefits their own panies could introduce and what effect they would 9 b Staff Appraisal Teaching aims and requirements: To enable students to talk about appraisals To practise listening for gistTo practise reading for specific information Important and difficult points:The problems of appraisal systems Teaching content: The role of appraisals Speakingdiscuss the purpose of appraisals at their workplace then decide on the three most important reasons for appraisals Listeninglisten to five short pieces about appraisals and match them with the main topic of each extract Speakingdiscuss how to ensure the success of an appraisal before, during and after the performance Readingread an article about staff appraisals and discuss the problems with some appraisal methods Writingwrite an to managers about staff appraisalsUnit 10 a Marketing Disasters Teaching aims and requirements: To enable students to talk about marketing To practise listening for gistTo practise reading for specific information To practise asking for information To review conditonal 3 and other ways of expressing hindsight Important and difficult points:How to express hindsight Teaching content: The marketing mix Speakingdiscuss the four Ps of the marketing mix and how they apply to a package holiday Reading 1match sentences with four paragraphs about marketing disasters Speakingdiscuss how these marketing mistakes could have been avoided Promotions that failed Reading 2read stories about three promotions that failed and decide how each story ended Speakingask the teacher YES/NO questions to find out what went wrong in each case Listeninglisten to three people talking about the same stories and identify which each speakers is talking aboutLanguages focusread the tapescript to find examp