各部門英文縮寫(完整版)
【正文】 ey Negotiated Rate)。RevPAR平均每間可賣房間的收入:Revenue Per Available Room。M 酒店專業(yè)英文及縮寫20080326 10:59平均房價(jià)指數(shù)ARI: Average Rate Index。QES質(zhì)量評估系統(tǒng):QES= Quality Evaluation System。VIP(非常重要的人)：VIP= Very Important Person。GSTS賓客意見調(diào)查系統(tǒng):Guest Satisfaction Tracking System。RFP合作協(xié)議申請:RFP= Request for Proposal。GOP總經(jīng)營利潤:Gross Operating Profit。SOP(標(biāo)準(zhǔn)經(jīng)營程序): SOP= Standard Operating Procedures。MARKETING 銷售部總監(jiān) FOFRONT OFFICE 前廳部FOMFRONT OFFICE MANAGER 前廳部經(jīng)理 FDFRONT DESK 前臺(tái) CONCCONCIERGE 禮賓部BCBUSINESS CENTER 商務(wù)中心( CHRIST)公元前CLCLOUB LOUNGE 行政酒廊 HCHEALTH CLUB 健康中心 TCTICKET CENTER 票務(wù)中心 Famp。CTP營業(yè)利潤貢獻(xiàn):Contribution to Trading Profit。PMS酒店經(jīng)營管理系統(tǒng): PMS= Property Management System。IBP(綜合經(jīng)營計(jì)劃)：IBP= Integrated Business Plan；VCRO預(yù)訂中心的預(yù)訂系統(tǒng)：VCRO= Virtual Central Reservation Office。KNR重要公司協(xié)議價(jià):KNR(Key Negotiated Rate)。RPAR平均每間可賣房間的收入:Revenue Per Available Room。BEVERAGE 餐飲部 ENGENGINEERING 工程部 HKHOUSEKEEPING 客房部HRHUMAN RESOURCES 人力資源部 GMGENERAL MANAGER 總經(jīng)理DGMDUTY GENERAL MANAGER 副總 DORDIRECTOR OF ROOMS 客務(wù)部總監(jiān)AMASSISTANT MANAGER 大堂經(jīng)理（住店時(shí)投訴可以找的人）FINFINANCE 財(cái)務(wù)部DOFDIRECTOR OF FINANCE 財(cái)務(wù)總監(jiān)DOMDIRECTOR OF SALESamp。LNR“當(dāng)?shù)亍惫緟f(xié)議價(jià):LNR(Local Negotiated Rate)。RGI收入產(chǎn)生指數(shù):Revenue Generation Index。DND(請勿打擾):DN D= Do Not Disturb。TQM全面質(zhì)量管理:TQM= Total Quality Management。B客房部:HSKP工程部:ENG保安部:SEC康樂部:ENT前廳部:FO銷售部:Samp。SOP(標(biāo)準(zhǔn)經(jīng)營程序): SOP= Standa
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