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?Plan for a plete load. ?Plan an accurate load ?Plan for an accurate time to view future load 運(yùn)作管理 MRPII To plan and monitor all of the resource of a manufacturing firmmanufacturing, marketing, finance and engineering Oracle 運(yùn)作管理 ERP Also called NEXTGENERATION MRPII Including: ? Client/server architecture ? Relational database with Query and Report Generation ? Windows graphic user interface ? Distributed database support ? Frontend systems for decision support ? Automated EDI ? Interaction with multiple platforms(windows NT and unix) ? Standard application programming interfaces 運(yùn)作管理 BPR(Business Process Reengineering) Michael Hammer: “ the fundamental rethinking and radical redesign of business process to achieve dramatic improvements in critical,contemporary measures of the performance, such as cost,quality,service, and speed.” 運(yùn)作管理 BPR(Business Process Reengineering) Rules ? Outeoriented ? Empower those who use the output of the process perform the process. – Employees, customers, suppliers ? Merge informationprocessing work into the real work that produces the information – reduce the errors in transferring the information ? Treating geographically dispersed resources as though they were centralized – centralized database, telemunication work, inter 運(yùn)作管理 BPR (Business Process Reengineering) Rules continue ? Link parallel activities instead of integrating their results – cut cost, improve efficiency... ? Put the decision point where the work is performed, and build control – more educated staff, decisionaiding technology, more responsiv