iso14001訓(xùn)練稽核員培訓(xùn)(完整版)
【正文】 供其他同事使用 Subsequent audits 供日後的評(píng)審使用 ? Notes must therefore be: 因此記錄必頇： Legible 清晰易讀 Retrievable 隨時(shí)能被索閱 NOTE TAKING 筆記 ? Notes taken during an audit are a record of: 評(píng)審過(guò)程中的筆記是用作記錄以下各項(xiàng)： The audit sample taken 評(píng)審時(shí)抽取的樣品 What was reported 所收到的報(bào)告 What was observed 所觀察到事情 ? Notes may be referenced by subsequent auditors 筆記可被其他評(píng)審員使用 VERIFICATION 驗(yàn)證 ? Random basis 隨機(jī)抽樣 ? Chosen by the auditor 由評(píng)審員來(lái)抽樣 ? Permission sought 獲準(zhǔn)尋找 ? Establish and agree the facts 建立及確認(rèn)事實(shí) ? Remain uninvolved 保持客觀 ? Always be polite 保持禮貌 NONCONFORMITY 不符合事項(xiàng) ? Non fulfillment of a specified requirement 未能滿足標(biāo)準(zhǔn)規(guī)定的要求 ? Specified requirements: 標(biāo)準(zhǔn)規(guī)定的要求 conditions of contract 合約條款 Environment standard 環(huán)境標(biāo)準(zhǔn) Environment manual 環(huán)境手冊(cè) procedures 程序 legal requirements 法律的規(guī)定 NONCONFORMITY 不符合事項(xiàng) 1. Manual is not conforming with the Environment standard (intent) 手冊(cè)與環(huán)境標(biāo)準(zhǔn)不符合 （目的） 2. Practice is not in line with the intent (implementation) 書面程序沒(méi)有按程序所述付諸實(shí)行（實(shí)施） 3. Practice is not effective (effectiveness) 書面程序沒(méi)有有效地實(shí)行 （效果） ESTABLISH THE FACTS 確認(rèn)事實(shí) ? Get help from the auditee 獲得被評(píng)審方的幫助 ? Discuss concerns 討論關(guān)注的項(xiàng)目 ? Verify the findings 確認(rèn)所發(fā)現(xiàn)的事實(shí) ? Record all the evidence: 記錄所有証據(jù)： exact observation 與觀察相符合 where, what, etc…所發(fā)現(xiàn)的地點(diǎn)、事物等等 ? Establish why a nonconformity or otherwise 確認(rèn)不符合事項(xiàng)原因 ? State who (if relevant) preferably by job title 註明由誰(shuí)引起（如果相關(guān)） － 最好是職稱 ESTABLISH THE FACTS 確認(rèn)事實(shí) ? Use auditee’ s terminology 使用被評(píng)審方的術(shù)語(yǔ) ? Make it retrievable 能隨時(shí)被索閱 ? Make it helpful 使其有用 ? Make it concise 使其簡(jiǎn)潔扼要 CONSIDER THE SERIOUSNESS 嚴(yán)重性的考慮 Two questions to be answered 兩個(gè)需要回答的問(wèn)題 1. What could go wrong if the nonconformity remains uncorrected 如果不符合事項(xiàng)未被矯正，那會(huì)出現(xiàn)什麼問(wèn)題 2. What is the likelihood of such a thing going wrong 出現(xiàn)那些問(wèn)題的機(jī)會(huì)有多大 ETHICS OF AUDITING 評(píng)審的規(guī)範(fàn) ? Positive approach 積極態(tài)度 ? Aim to help improve system 目的在於幫助改善系統(tǒng) ? Don’ t look for blame 不要以責(zé)備為最終目的 ? Aid identification of solutions 幫助確認(rèn)解決問(wèn)題的途徑 AUDITEE REACTIONS 被評(píng)審方的反應(yīng) ? Enlisting help 謀求幫助 ? Continual challenge 不斷挑戰(zhàn) ? Volunteered information 主動(dòng)提供資料 ? Diversionary or time wasting tactics 轉(zhuǎn)移注意力或浪費(fèi)時(shí)間戰(zhàn)術(shù)
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