酒店紅葡萄酒服務(wù)程序(中英文版)(完整版)
【正文】 n 等候主人表示他的滿意 The host normally indicates the wine is to his satisfaction by that: He will say so. Nod / acknowledge主人通常會(huì)用一些方法表示他的滿意：語言，點(diǎn)頭，手式 Serve ladies first, then gentlemen and host last, always mencing from the host39。 P No.: NA取代政策號(hào)碼：Subject 主題： How To Serve Red Wine怎樣服務(wù)紅葡萄酒 1. POLICY目的 The restaurant manager oversees each phase of service provided to the customers. 餐廳經(jīng)理應(yīng)兼顧每一個(gè)提供給顧客的服務(wù)環(huán)節(jié) Distinctive Sofitel feature: in Class A hotels, a sommelier helps customer select a wine.定義索非特的特點(diǎn)：在酒店里員工應(yīng)幫助顧客選擇葡萄酒2. SCOPE范圍Operation Staff服務(wù)人員3. PROCEDURE程序 correct glasses are placed on the table確保正確的杯具擺放在餐桌上 Red wine glass should be used for red紅葡萄酒用紅葡萄酒杯，他比白葡萄酒杯大。 Utiliz
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