西餐宴會(huì)服務(wù)知識(shí)問(wèn)答題及答案(完整版)
【正文】 st is interested in some of the hotel′s utensils and wants to take them away as souvenirs?A. Don′t refuse immediately.B. Report to the direct supervisor and check how many utensils are left in the storeroom.C. Tell the guest that he/she will be charged if he wants to take ia away by showing a price list made by hotel management. the following question：（問(wèn)答）What are the most popular imported beers available in China?（at least 5）A. San Miguel B. Heneiken. C. Carsberg. D. Blue Ribbon E. Lowenbrau F. Suntory G. Guiness Stout H. Tiger（二十九） the following into English：（漢譯英）我們提供上門(mén)服務(wù)，有全承包失、部分承包式和服務(wù)承包式，您要哪種？We provide an outside catering service . There is full outside catering, partly outside catering, and outside catering with service only . the following question：（問(wèn)答）What should you do if a guest tells you that he/she has lost something?A. At first, tell the guest not to about it .B. Ask the guest what he lost, where, and when and take nites .C. Contact the lost－and－found room or department concerned .D. Report to the guest as soon as possible . the following question：（問(wèn)答）What alcoholic drinks （fortified wine） should go with cheese?Port wine .（三十） the following into English：（漢譯英）這是您的帳單，總共外匯券5，500元， 包括10%服務(wù)費(fèi)。t allowed to accept damaged cash due to the policy set by the bank..B. Check which bills are damaged and show them to the guest .C. Let the cashier explain to the quest in detail or take some temporary measures with the management39。－8176。 Today we provide a set menu . The appetizer is smoked salmon or onion soup . The main course is roast beef . Dessert is strawberry ice－cream .2. Answer the following question：（問(wèn)答）If a guest asks for some more food, what should you do ?A. Respond immediately and tell the guest how long it will take .B. Tell the kitcken to prepare it as soon as possible.C. Tell the cashier to put it on the bill ?D. Go back to the guest to inform him/her of the progress .E. Served the food to the guest when it’s ready .3. Answer the following question：（問(wèn)答）What is champagne ?Champagne is a sparkling, dry, white wine originally form the region of Champagne, France .（十六）1．Translate the following into English：（漢譯英）我們有各種蔬菜，胡蘿卜、芹菜、黃瓜、土豆、西蘭花，您要哪種配牛肉 ？We have these vegetables：Carrots, celery, cucumbers, potatos and broccoli .Which do you prefer to go with your beef ? the following question：（問(wèn)答）How many ways can a bill be paid ?A. With cash.B. By credit card.C. By voucher/coupon.D. With traveler’s checks. the following question：（問(wèn)答）What are the three main styles of service available for banqueting ?A. Open bar（for one hour or two）B. Cash barC. Full bar on consumption（十七） the following into English：（漢譯英）您的牛肉要幾成熟？三成熟、五成熟、還是七成熟？How do you like your beef? Rare, medium rare, medium, medium well or well done? the following question：（問(wèn)答）How do you deal with guests who bring in their own drinks or liquor?A. Inform the guest of hotel policy on corkage.B. Tell the guest corkages of different drinks.C. Show the receipt to the guest after the banquet. the following question：（問(wèn)答）What is the correct temperature of white wine to be served for guests ?8176。C（Australian 4176。謝謝，希望您再來(lái)。 Tonic .Which do you prefer ? the following question：（問(wèn)答）What should you do if you find that the money a guest gives you damaged?A. Apologize and explain you aren39。C（十九）1. Translate the following into English：（漢譯英）我們提供的西餐套餐、自助餐、燒烤、雞尾酒會(huì)，您選擇哪種方式？We provide a setmenu dinner, buffet, barbeque or cocktail party .What is your preference?2. Answer the following question：（問(wèn)答）What should you do if you find that a guest is sick?A. Ask the hotel doctor to take care of it as soon as possible.B. Report to the direct supervisor.C. Deal with the problem a
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