【正文】 ................................................................................................ 4 二、專柜安全 ............................................................................................................... 4 三、清潔衛(wèi)生 ............................................................................................................... 4 四、辦公用品的使用 ..................................................................................................... 5 五、營業(yè)員考核 ............................................................................................................ 6 六、管理日志 ............................................................................................................... 6 表樣 ............................................................................................................................. 7 終端員工入職資料登記表 ....................................................................................... 7 終端員工離職審批表 .............................................................................................. 8 第二章 商品管理 ............................................................................................................ 9 一、管理原則 ............................................................................................................... 9 二、小庫管理 ............................................................................................................... 9 三、柜臺(tái)貨品管理 ........................................................................................................ 9 四、補(bǔ)貨 ...................................................................................................................... 9 五、收貨 .................................................................................................................... 10 六、退貨 .................................................................................................................... 10 七、交接班貨品管理 ................................................................................................... 10 八、貨品調(diào)配 ............................................................................................................. 10 九、顧客退換貨原則 ................................................................................................... 11 十、盤點(diǎn) .................................................................................................................... 11 十一、貨品盈虧處理 ................................................................................................... 11 十二、贈(zèng)品管理 .......................................................................................................... 12 十三、商品管理日志 ................................................................................................... 12 十四、商品陳列要?jiǎng)t ................................................................................................... 12 表樣 ........................................................................................................................... 14 贈(zèng)品 發(fā)放記錄表 ................................................................................................... 14 第三章 帳務(wù)及報(bào)表 ...................................................................................................... 15 一、對(duì)帳 .................................................................................................................... 15 二、帳簿 ........................................................................................