【正文】
vice when you have finished. Thank you very much. 8. If you want a guest check his bill, what will you say to him? 答案:Please have a look at it to see if everything is correct.9. How many ways can a guest pay his bill?答案:He can pay it in cash, by credit card or with a traveler’s check.10. How do you answer a phone call as a banquet reservationist in the morning?答案:Good morning, Banquet reservation. Can I help you?11. How do you ask a guest for his room number?答案:What’s your room number, please?12. If a guest orders to have breakfast in his room, what is the first thing you should make it clear?答案:What’s your room number and what kind of breakfast would you like to have?13. The guest is finishing his meal, how do you try to sell more to the guest?答案:Would you like anything else?14. After finishing taking the orders, what will you say to the guest?答案:The order will be sent to you in a few minutes.15. What kind of breakfast may be on the doorknob menu?答案:There are continental, American, Chinese, Japanese breakfasts and so on.16. When the guests have looked through the menu, what will you say to them?答案:What would you like to have, Sir?17. The guest is leaving your hotel, what will you say to him?答案:Thank you for ing to our hotel.18. How do you greet a guest at the restaurant, if it is in the evening?答案:Good evening. Wele to our restaurant.19. If you don’t know how many seats you should prepare, what will you ask the guest?答案:How many people are there in your party?20. How do you ask a guest if he is satisfied with the table?答案:Will this table be all right?21. How do you try to sell the drinks to the guest?答案:What would you like to drink?22. How can a steak be done?答案:A steak can be done rare,medium or well done.23. If a guest orders steak, what will you ask him?答案:How would you like your steak,sir?24. How do you greet a guest during the day?答案:How are you doing?25. When you bring the Blood Mary to the guest. What will you say?答案:Here is your Blood Mary. Enjoy it.26. Can you tell us some mon drinks served in your hotel?答案:There are cocktail、Brandy、Rum、Coffee、Martini、Gin、Whisky、Beer、Tea and etc.27. After seating the guest and giving him the menu,what will you say to the guest? 答案:I’ll be back soon with your order.28. What is your special for today? (Martini)答案: Our special for today is Martini.29. If a guest asks you where the banquet hall is, what will you say?答案:Let me take you to the banquet hall.30. Where can th