胸痛中心的時間流程管理(完整版)
【正文】 5. Discharge出院 Step 1: List all steps in the process from beginning to end. 將流程從進入醫(yī)院到出院的每一步列舉出來 創(chuàng)建有效的流程圖 Step 2: Create a block diagram for every step, in sequence. 創(chuàng)建一個包含每一步的方框圖，按順序排列 創(chuàng)建有意義的流程圖 Step 3: Calculate the time currently required to plete each step and add that time to each box. 測出現(xiàn)在每一步所需的時間，并且將每一步所需的時間填寫在各方框中 創(chuàng)建有意義的流程圖 Step 4: Add the time from each box to calculate the Total Cycle Time. 將每一方框中的時間加起來得到總的時間 創(chuàng)建有意義的流程圖 Step 5: Identify those steps that do not add value to the process. 確定流程中的哪些步驟是沒有價值的或可以替代的 Nonvalueadded operations include waiting, transferring, documenting, any activity that does not address patient condition throughout the process. 沒有價值的步驟包括等待、轉(zhuǎn)移、文案以及任何在整個流程中對于病人的情況判斷無意義的工作。 ?Highlights places in a process where work is handed off from one person or department to another 強調(diào)流程中工作從一個人或團隊被交接到另外一個人或團隊的某一節(jié)點 ?Helps all involved understand how their work impacts the work of others 幫助流程中的所有人理解他們的工作將會對其他人的工作產(chǎn)生怎樣的影響 Most errors occur during handoffs or transitions in care. 大部分的錯誤發(fā)生在工作交接的過程當(dāng)中 Importance of Process Roles 流程中角色的重要性 ? Do we know who’s doing what? 知道誰在做什么 ? The steps in a process are usually performed by different groups of people acting in a “role” such as: 流程中的每一步都是由不同的角色完成的，比如：
教學(xué)課件相關(guān)推薦
鄂ICP備17016276號-1