【正文】 ? What focus ? What core activities ? What geographical areas ? How to: ? Organize internally ? Achieve synergy ? Capitalize on strengths ? How to: ? Enable business change ? Migrate to better solutions ? Focus on core activities and people ? Capitalize on/share best practices ? Integrate information across functions ? Centrally monitor a decentralized business 8 169。 1999 Arthur Andersen, Andersen Worldwide SC. All rights reserved. Project Approach Requirements Definition The purpose of this phase is to gather business requirements and document business processes. This is acplished through our facilitative consulting style. We work with the selection team to ensure an appropriate understanding of the current state and cooperatively craft Plaskolite’s “tobe” business process vision. ? Plan the project and mobilize the “core” selection team ? Facilitate group discussions and interviews with executives and key users ? Identify and map key business processes ? Identify key customer and vendor business requirements, as well as functional and technical software requirements ? Review Arthur Andersen’s Global Best PracticeSM Knowledgebase, examples of best practices, best panies, and performance measures by business process ? Identify process improvement opportunities ? Prioritize the list of systems requirements from the interviews and process reviews ? Research software candidates ? Develop software selection “knockout” criteria (functional, technical, vendor) to shorten the list to a manageable number of contenders ? Begin discussions with the software finalists regarding proposed configuration and resource requirements ? Develop high level systems architecture ? Develop preliminary estimate of hardware, software, training, and implementation costs and options Key Tasks ? High level process maps ? Global Best PracticeSM Knowledgebase examples ? List of process improvement opportunities ? Prioritized software selection “knockout” criteria ? Initial list of software candidates through market research, industry insight, vendor viability, Arthur Andersen firmwide knowledge ? Responses to software selection “knockout” criteria (Request for Information RFI) ? Short list of software finalists ? List of assumptions impacting cost estimate ? Preliminary cost estimate Key Deliverables REQUIREMENTS DEFINITION SOFTWARE HARDWARE EVALUATION SELECTION IMPLEMENTATION PLANNING Checkpoint Checkpoint 14 169。 1999 Arthur Andersen, Andersen Worldwide SC. All rights reserved. Resumes Todd Fisher Background Todd is the Partner who leads Arthur Andersen39。 1999 Arthur Andersen, Andersen Worldwide SC. All rights reserved. Roles Responsibilities We believe a joint project team is essential to the ultimate success of the project. Plaskolite Arthur Andersen Project Leadership Team Activities ? Sponsor the project at the executive management level ? Provide overall project leadership and direction ? Evaluate findings and remendations ? Liason with executive management ? Liason with the anization to coordinate project activities between Plaskolite and Andersen ? Provide project management guidance based on experience with similar clients and proven methodologies ? Provide access to firmwide expertise and knowledge capital as appropriate ? Lead the development of project deliverables ? Assist in the munication process with executive management ? Provide tools and methodology frameworks to conduct activities to meet the project objectives ? Provide internal perspective on information opportunities ? Provide internal business and functional expertise ? Assist in accessing Plaskolite information as required during the project ? Assist in the creation of deliverables and help verify accuracy, thoroughness ? Lead team activities ? Provide industry functional and analytical skills ? Provide external perspective based on knowledge of industry trends and best practices ? Ensure project deadlines are met and deliverables exceed quality expectations 18 169。 1999 Arthur Andersen, Andersen Worldwide SC. All rights reserved. Software Evaluation Lessons Learned Our approach works to plement the business knowledge of Plaskolite with the industry knowledge, technical expertise, and “best practice” work of Arthur Andersen. A package will not be embraced by Plaskolite if it is chosen solely by Arthur Andersen. We will facilitate Plaskolite through our methodology to ensure a partnering endeavor based on your agenda. Communicate that no package will meet every perceived need and that perceptions must change. Sell the idea that nothing will improve unless it changes. Ensure the demonstration audience understands that vendors want to show their strengths, not necessarily what is best for Plaskolite. Facilitate the demonstrations accordingly. Ensure references are in similar industries with similar volumes and are using the product (not testing or ready to rollout). Ensure the anization understands that package software implementation projects are more expensive and provide less relative benefit than strategic, petitive initiatives。Q A D M fg / r S A PS S A B P C S S y m ixSSHigh Tech Mfg. Custom Products Mfg. Custom Products Mfg. Automotive Supplier Consumer Products Mfg. 5 169。 1999 Arthur Andersen, Andersen Worldwide SC. All rights reserved. Our Understanding of Your Needs Plaskolite’s overall goal is to evaluate and select an integrated customer service, distribution, manufacturing and financial software package that best supports your business information needs. To help achieve this goal, Plaskolite would like a Arthur Andersen to assist with the evaluation and selection of a new software package. The specific objectives of th