【正文】 light bulbs or squeaking doors when they service a car, which makes the motorist w on der whether they also failed to spot some much more sinister fault. Another mon plaint is over the time taken to service a car. If you know that Ford allow threeandahalf hours for a 6000mile warranty service on a Granada, it is hard to understand why you have to be without the car for two days. Cars returned dirty or late are mon plaints and so is rudeness to customers. Some garages have been making a rather haphazard attempt to improve their image for a year or two, but the number of plaints has continued to rise. In one 12month period the Office of Fair Trading （ OFT） and the AA handled more than 52,000 plaints. But now the garage industry is making a concerted effort. On February 1 this year an new Code of Practice for the motor industry came into effect It was drawn up by the Motor Agents Association （ MAA） , the Scottish Motor Traders Association and the Society of Motor Manufacturers and Traders in full consultation with the OFT and it covers new and used cars, parts, accessories, car servicing and repairs. A number of features will be particularly helpful to the motorist, Warranties are now transferable to second and subsequent owners and warranty work may be carried out by any dealer holding the franchise, instead of only the dealer from whom the car was bought. Quotes and estimates must indicate whether VAT is included and at what rate, and repairs must be guaranteed against failure due to workmanship for a specific mileage or time period. No longer will the MAA follow the somewhat incestuous practice of arranging its own arbitration. This will now be totally independent. Although the new code isn39。then gradually the activation is channeled. Thus begins concentration, the holding of consistent images. One meaning of intelligence is the way in which these images and other alertly searched information are used in the context of previous experience. Consciousness links past attention to the present and per mits the integration of details with perceived ends and purposes. The elements of intelligence and consciousness e together marvelously to produce different styles in predator and prey. Herbivores and carnivores develop different kinds of at tention related to escaping or chasing. Although in both kinds of animal, arousal stimulates the production of adrenaline and norepinephrine by the adrenal glands, the effect in herbivores is primarily fear, whereas in carnivores the effect is primarily aggression. For both, arousal attunes the animal to what is ahead. Perhaps it does not experience forethought as we know it, but the animal does experience something like it. The predator is searchingly aggressive, inner directed, tuned by the nervous system and the adrenal hormones, but aware in a sense closer to human consciousness than, say, a hungry lizard39。s formation. E. imply that singularities could be more easily studied if observers could get closer to them. 60. Which of the following sentences would most probably follow the last sentence of the passage? A. Thus, a physicist interested in studying phenomena near singularities would necessa rily hope to find a singularity with a measurable gravitational field. B. Accordingly, physicists to date have been unable to observe directly any singularity. C. It is specifically this startling phenomenon that has allowed us to codify the scant in formation currently available about singularities. D. Moreover, the existence of this extraordinary phenomenon is implied in the extensive reports of several physicists. E. Although unanticipated, phenomena such as these are consistent with the structure of a singularity. Ⅲ . Identify and underline the rhetorical devices used in each sentence. （ 14%） 1. Selfless people are like cows, which eat straw but produce milk. （ ） 2. All her former joy was drowned in the embarrassment and confusion he was feeling at the moment. （ ） 3. The 。 however, certain ponents of intelligence were improved far more than others. The kind of intelligence favored by the interplay of increasingly smarter catchers and in creasingly keener escapers is defined by attentionthat aspect of mind carrying consciousness forward from one moment to the next. It ranges from a passive, freefloating awareness to a highly focused, active fixation. The range through these states is mediated by the arousal system, a work of tracts converging from sensory systems to integrating centers in the brain stem. From the more relaxed to the more vigorous levels, sensitivity to novelty is increased. The anism is more awake, more vigilant。s roads but this still leaves a large number of disgruntled motorists. Happily they are also a vociferous minority, so that the trade have been well aware for some time that there is room for improvement of their image, as well as the service they provide. The principal cause for plaint is cost, bined with a lack of confidenc e in the qual ity of the work done. With an average national labour rate of at least ￡ an hour, a serv ice, including parts, on an ordinary family saloon can easily cost ￡ 25 more in London. Faced with bills of this size the motorist feels that he is entitled to the redcarpet treatment, and this is what he doesn39。s neuroticism dimension, and the genes we inherit may predispose us to bee warriers. The importance of constitutional factors is underlined by the fact that people rarely have breadowns for the first time later in life, despite the fact that stressinducing events bee more frequent as we get older. It is difficult to decide at what point worrying ceases to benormal, but it is clearly rea sonable to worry. Peo