【正文】  41 42 42 42，準備發(fā)運 43 43 43 43 44 44 45，再一次訂貨 45 45 46 46 46 46 47 47第六節(jié) 付 款 47 47 48 48 48 48 48 49 49，并要求迅速履行訂貨 49 49 49 50 50 50 50 51 51 51 52 52 52 53第七節(jié) 催 款 53 53 53 53，再次請求還款 54 54 54，并付上新發(fā)票 54 54 55 55 55 56 56 56 56 57 57第八節(jié) 包裝、裝運和交貨 57 57 57 58 58 58 59 59 59 60、重量及嘜頭 60、嘜頭的指示 60 60 60，并減少費用 61 61，要求以保費彌補損失 61 61 62 62，要求抓緊裝運 62，故延遲裝運 62 62，提前交貨 63 63 63 63，隨函附上支票 64 64 64 64 64 64 65 65第九節(jié) 索賠與理賠 66 66 66 66 67 67，保留索賠權 67，要求補救 67 68 68 68 69 69 70 70 70 71，請對方向保險公司索賠 71，補運替代品 71 71，并支付差額 72，指責對方訂貨錯誤 72 72 72第十節(jié) 商標、說明書、合格證及合同樣本 73 73 73 73 74 75 76 77 78 78 79 80 82第三章 商務通用公文及社交公文 84第一節(jié) 通告和啟事 84 84 84 85 85 85 86 86 86 88 88 88 88 89 89 89 90 90 90 90 91 91第二節(jié) 公司人事 91 91 92 92 93 93 93 94 94 94 95 95 95 95第三節(jié) 報告及介紹信 96 96 96 97 97 98 99 99 99 100 101第四節(jié) 邀請與約見函 101 101 101 101 102 102 103 103 103(非正式函） 103 103 104 104 104 105 105 105  105 106 106 106 106 106 107 107 107 107 108 108 109（非正式） 109 110 110 110 110第五節(jié) 祝賀與慰問 111 111 111 111 111 111 112 112 112 113 113 113第六節(jié) 感謝與道歉函 114 114 114 114 114 115 115 115 115 116 116 116 117 117第二章 商務業(yè)務信函范例第一節(jié) 資信調查函Credit InformationDear Sirs,The undermentionedfirm has recently asked if they could represent us in the marketing of our products in the United States as our sole agent:Friendship International Trade .250 Royal RoadNew York,We would be very grateful if you could let us have some information about the financial and business standing of the above firm.Any information that you may give would be treated in strict confidence and we await your early reply.Yours faithfullyLi GangGeneral Manager(CONFIDENTIAL)Dear Sirs,We have received an order for US＄56 500 worth of goods from Atlantic Electronic Co.,Ltd, have given us your bank as a wish to know if they are good for this amount and in every way trustworthy and shall be most grateful for any information you give us.We should of course treat as strictly confidential any advice you tell us and be only too pleased to perform a similar service for you should the opportunity ever enclose a stamped and addressed envelope for your reply.Yours faithfully,Dear Sirs:We will be obliged if you will kindly give us the information about credit standing of the Watson amp。 IMPORT CO. Paul Dear Susan,Hoping that all is well and that your business is flourishing daily.I’m planning to attend the Canton Fair on or about April 18.Please fax us your stand number and let us know if you have carpet stocks in your warehouse and what types.Which hotels does your corporation have contracts with and at what rate?I will need 3～4 am also interested in importing office furniture to the US and have seen a lot of exporters at the Fair on the side you have any friends or contacts in this field?Awaiting your kind reply.With best regards to you and your manager.JerryGentlemen，The Commercial Councillor’s Office in this city has advised us of your business scope,which coincides with ours.We are one of the largest importers of electric goods in Xi’an and shall be pleased to establish business relations with banker is Industrial and Commercial Bank of China Xi’an Branch,which can provide you information about our character and finances. At present we are interested in your cordless phone and shall be glad to receive your lowest quotation as soon as possible.Yours truly,Gentlemen,I visited your stall at the Spring Guangzhou Fair，2006 and noticed that you manufacture photocopying machines.There is a good demand for photocopying machines of high are interested in your products and would be grateful if you would send us your catalogue with full specifications and the latest price list.Please let us know what discount you can give us for substantial orders as well as some other favourable terms.We look forward to receiving an early reply.Sincerely,Sanyang Import amp。 ConfidentialDear Sirs,We have pleted our enquiries concerning the pany mentioned in your letter of May 18 and have to inform you to consider carefully the business with them.In the past three years,the pany has experienced a serious difficulty in finance and delayed in executing their normal seems to us that the pany’s difficulties were due to bad management and in paricular to overtrading.We would advise you to pay most careful attention to any business relations with ,this is our personal opinion and we wish you to make further enquiries on your part.Yours sincerely， ，告知經濟信用不佳Dear Sir,We are sorry to say that our experiences with the pany which you inquired about in your letter of June 17 have been unsatisfactory.It is true we were in business relations with the firm of the last two years and on several occasions we have had lots of trouble in effecting settlements.The pany still owes ＄1 400 for purchase made over seven months account is now in the hand of our attorneys for collection.May we ask that you treat this information as strictly confidential without responsibility on our part.Very truly yours,Private amp。 ConfidentialDear Sirs,We regret our inability to let you know any positive information concerning the