【正文】 uture you have any questions,I’ll be happy to answer them at the ,here you can see,the turnover for last year was nearly sixteen billion dollars,with a final ine of 978 million operated from our v headquarters in Rochester New York State in 160 countries with 55,000 employees,with over half of those in the next chart shows you how the corporation is split into four of all,there’s Xerox Global Services…Extract 2 And finally there’s Xerox Innovation with five centres in the United States,Canada and that six percent of revenue was dedicated to research and development last year as the key part of our mission statement is,and I quote,`to help people find better ways to do great work.`OK,let’s move on to look at Xerox around the world in a little more a look at this chart,which shows revenue by about half our revenue is from the US Europe with over thing I’d like to point out is…Extract 3 Finally,how is the market for the document industry looking?Well,it would be unrecognisable to the people who founded the original pany in 1906 and even pared to the second half of the twentieth and more offices are moving from black and white printing to colour and from paper documents to electronic are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars…So that brings me to the end of my for hope it’s been of there any questions? Pausing (page 21)Presenter Good morning/and thanks for ing./Today/I’d like to tell you about/the world’s/largest/document/management/pany./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the pany’s success/and how the pany is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end./ Intonation and stress (page 21)Presenter Good morning/and thanks for ing./Today/I’d like to tell you about/the world’s/largest/document/management/pany./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the pany’s success/and how the pany is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end.Module 3 advice on franchisesT= Trainer M=ManT So. That’s the end of my talk. Are there any question? Yes?M Thanks for your talk. It was very interesting. I’ve been thinking of starting my own business and I wondered what you thought of franchises.T That’s a good question. In general it’s important when you are thinking of being a franchisee to someone who likes to follow rules and have support from others. Entrepreneurs tend to be people who don’t like following tried and tested routes, so if you don’t like doing what other people want, then franchising isn’t for you.Secondly, I’d say make sure that the brand is strong and that it’s something you are interested in. For example, making and selling pizzas might be profitable but do you want to be doing it for the next five years? I also think you need to like hard work. People shouldn’t think that running a franchise is less work that being a sole trader.Finally, there’s the money. You still need startup capital. This can be as low as five thousand pounds and as high as two hundred and thirty thousand pounds for a wellknown brand like Domino’s Pizza… Planning a seminarRecorded message Thank you for calling Business Circle Conferencing. Please state your name and address. Then give the name of the event you’d like information on and we will send it to you immediately. Please speak after the tone.Ray Hello. This is Mr Ray Naunton. That’s NAUNTON. I’m ing to the event next week called ‘Launching your business online’ and so you’ve already got my details. Anyway ,the reason I’m calling is that I won’t be able to arrive in time for registration and the buffet on the Sunday evening. My train doesn’t arrive until nine fifteen, so I’m going to take a taxi straight to the hotel. So I probably won’t get to the training centre until Monday morning. I hope that’s OK. Anyway it’s just to confirm that I will be there for the course. Oh, and could someone send me the schedule for the two days? You can it to me at r dot naunton at worldsyouroyster dot . Worldsyouroyster is all one word. That’s worldsyouroyster. And all in lower case. Thank you. Planning a seminarKirsten Hello, Kirsten speakingVanessa Hi, Kirsten. It’s Vanessa. I’m just calling to check details for the group on Sunday evening.Kirsten Sure. Security are opening the room at three. Is that early enough?Vanessa Yes, the buffet won’t be setting up until four thirty so that’s plenty of time. I’ll get there at four and I don’t think anyone will be arriving before five. According to my records, we have twelve. Is that right?Kirsten Yes. Everyone has confirmed. Oh, that reminds me. We’ve had a message from Mr Naunton to say he won’t be here until after nine, so he’s checking straight into the hotel. There’s no point in inviting him to e after then, is there? I mean, I assume that we’ll have finished by nine.Vanessa By seven, I hope. Well, I hope they’ll have gone by then! If they want to get to know each other any longer, they can use the hotel bar.Kirsten Fine. I think that’s everything, the