【正文】 .......................................................................39 資料管理 ......................................................................................................41 員工管理 ...............................................................................................41 參數(shù)配置管理 .......................................................................................43 用戶資料管理 .......................................................................................49 審核管理 ......................................................................................................49 長話業(yè)務(wù)審核校驗(yàn) ...............................................................................50 市話業(yè)務(wù)審核校驗(yàn) ...............................................................................50 區(qū)間通話審核校驗(yàn) ...............................................................................51 代收業(yè)務(wù)審核校驗(yàn) ...............................................................................51 帳務(wù)審核校驗(yàn) .......................................................................................51 查詢統(tǒng)計(jì)管理 ..............................................................................................52 統(tǒng)計(jì)處理 ...............................................................................................53 查詢處理 ...............................................................................................53 系統(tǒng)管理 ......................................................................................................53 系統(tǒng)維護(hù) ...............................................................................................53 應(yīng)用管理 ...............................................................................................54 數(shù)據(jù)管理 ...............................................................................................54 系統(tǒng)監(jiān)控 ...............................................................................................54 安全管理 ...............................................................................................55 申告管理 ......................................................................................................55 申告內(nèi)容錄入 .......................................................................................56 申告分析及處理 ...................................................................................56 申告清單 ...............................................................................................57 通訊與監(jiān)控 ..................................................................................................59 客戶消費(fèi)行為分析 ......................................................................................60 系統(tǒng)功能特點(diǎn) ..........................................................................................................60 客戶化帳單定制 ..........................................................................................60 話費(fèi)限額管理 ..............................................................................................60 靈活交費(fèi)（縱向帳目） ..............................................................................61 靈活設(shè)置帳務(wù)周期 ......................................................................................61 明晰帳戶客戶概念 ......................................................................................62 加強(qiáng)優(yōu)惠處理 ..............................................................................................62 四類優(yōu)惠對象： ...................................................................................62 四種優(yōu)惠方法： ...................................................................................62 完善審核校驗(yàn)功能 ......................................................................................63 為決策提供充分依據(jù) ..................................................................................634 系統(tǒng)數(shù)據(jù)模型 ..................................................................................................................63 計(jì)費(fèi)模型 ..................................................................................................................63 資費(fèi)關(guān)系模型 ..........................................................................................................64 優(yōu)惠數(shù)據(jù)模型 ..........................................................................................................65客戶化帳單數(shù)據(jù)模型 ..........................................................................................................65 銷帳數(shù)據(jù)模型 ..........................................................................................................66欠費(fèi)管理數(shù)據(jù)模型 ..............................................................................................................67 授權(quán)管理模型 ..........................................................................................................67 統(tǒng)計(jì)數(shù)據(jù)模型 ..........................................................................................................68 統(tǒng)計(jì)指標(biāo)生成 ..............................................................................................685 / 74 統(tǒng)計(jì)處理 ......................................................................................................685 系統(tǒng)運(yùn)行環(huán)境 ..................................................................................................................69 硬件環(huán)境 ..................................................................................................................69 后臺主機(jī)系統(tǒng) ..............................................................................................69 前臺 PC 機(jī) ...................................................................................................69 軟件環(huán)境 ..................................................................................................................70 數(shù)據(jù)庫軟件 ..................................................................................................706 系統(tǒng)的深層次應(yīng)用——數(shù)據(jù)挖掘和知識發(fā)現(xiàn) ..............................................................70 系統(tǒng)概述 ..................................................................................................................70 系統(tǒng)目的 ..................................................................................................................71 功能實(shí)現(xiàn) ............