【正文】 like your dish course by course or served at the same time? 12．請小心，這個盤子非常燙。 The carpet is moving now, only carpet part moves. 2．當(dāng)您用完 早餐，麻煩簽下帳單。 Our restaurant do different food promotion very often, ensure always give guest a fresh look. 廚師 來自北京，他在這個領(lǐng)域有多年的工作經(jīng)驗。 I’ m pleasure to serve you. 19 4．請小心地板滑。 The restaurant is full now, So far we don’ t have a free table. 7． 您先請，先生 /女士?！薄?Your room number is 8555. The elevator is here.” “這是早餐券，你可以在雅谷 西餐廳 享用早餐，早餐時間是 07： 0010： 30?！薄?Good morning/afternoon/evening, wele to Hui Mei Hotel.” “見到您真高興！”“ Nice to meet you!” “好久不見，您還好嗎？”“ Long time no see. How are you?” “敬請光臨！” “ We wele you and would appreciate your advice!” 二、詢問 (Inquiry)： “您好，請問您有預(yù)訂嗎？” “ Excuse me, do you have any reservation?” “請問您需要住多久呢？” “ Excuse me, how long will you stay with us?” “請問有什么可以幫到您嗎？” “ What can I do for you?” “請出示一下您的證件好嗎？ “ May I have your passport please?” “請問您需要叫醒 服務(wù)嗎？ “ Excuse me, do you need morningcall service?” 三、道歉 (Apologize)： “不好意思，打擾您了。t guarantee anything, but I39。ll have to pay for the damage. 您必須賠償。s 。 We accept your 。 Don’ t worry , sir . Your luggage will be sent up at once .先生，別擔(dān)心，您的行李很快就會送上去的。ll bring it right away. Q: 請給我一瓶礦泉水 . A: May I have a bottle of mineral water Q: My steak is overdone. It39。 Check, please. 可以在這兒付帳嗎？ Can I pay here？ 我們想要分開算帳。 Could you pass me the salt（ pepper） ? 請給我一杯水。 I’ d like to have Frence red wine. 是否可建議一些不錯的酒？ Could you remend some good wine？ 我可以點餐了嗎？ May I order,please？ 餐廳最特別的菜式是什么？ What is the specialty of the house？ 餐廳有今日特餐嗎？ Do you have today’ s special？ 我可以點與那份相同的餐嗎？ Can I have the same dish as that？ 我想要一份開胃菜與排餐 (魚餐 )。請給我你的名字。 I’ d like to reserve a table for three. 我們共有 6 個人。Sorry Sir, this wine does not sell by glass, we have ’ 99 year Great Wall selling by glass or you may choose the small bottle red wine. 44）真對不起，這個菜需要一定的時間。 我們有黑椒汁，紅酒汁，蘑菇汁，洋蔥汁 .What kind of dressing would you prefer with your steak? We have black paper sauce, red wine sauce, mushroom sauce, onion sauce, Would you like to have your steak with rice, French fries, baked potatoes or spaghetti? 22） 我可以重復(fù)一下您的點單嗎？您點的是。 The buffet dinner is RMB98/per person plus 15% service charge, and the service hour is from 18:00 till 21:00 西餐配有 24小時的 客房 送餐服務(wù)。 I’ m afraid all the private rooms are reserved ,Would you mind sitting in the main dining room ？很抱歉，所有的包間都訂滿了，您介意坐在大廳用餐嗎？ 1 Here’ s the menu ．這是 菜單 。 We have express laundry 。 1 May I have your room number card ?可以把房號牌給我嗎？ 1 My English is not good enough for me to take down what you said . Here’s a pen and paper for you .我的英語不夠好，記不下您說的話。 Can you tell me your room number?您能告訴我您的房號嗎？ A repairman will e and check it right 。早上九點半以前送去洗的衣服，當(dāng)天下午五點半以前能送回來。這是酒店規(guī)定。 1 Please drink some tea while waiting．請您邊等邊喝茶。 What kind of drinks would you prefer? Beer, juice or other soft drinks? 請問幾位？ How many persons, please? 請問有預(yù)定嗎？ Do you have a reservation? 請問喜歡哪個位置？ Where do you prefer to sit? 請問有早餐劵嗎？ Do you have breakfast coupon? 10)實在對不起，現(xiàn)在餐廳已經(jīng)客滿，如果您愿意等會兒的話，我們非常歡迎。 I want to have dinner in my room. 27）您的早餐在 20分鐘之內(nèi)送到。 The dessert (fruit) is plimentary. I hope you will enjoy it. 50）謝謝請慢走，歡迎下次光臨。 I’ d like to reserve a table for two at seven tonight. 我很抱歉。 No jeans, please. 3. 餐廳點餐篇 到異國品嘗美食可說是旅游的樂趣之一，然而，若是語言不通，大概就很難品嘗餐廳最 9 受好評的菜色了。 I have to avoid food containing fat(salt/suger). 餐廳是否有供應(yīng)素食餐？ Do you have vegetarian dishs？ 你的牛排要如何烹調(diào)？ How do you like your steak？ 全熟 (五分熟 /全生 )。 Uncarbonated mineral water, please. 請再給我一些面包。 May I have the receipt, please. 常見的餐廳英語問題 常見的餐廳英語問題 (Q:服務(wù)員 A:顧客 ) Q: Have you got a table for two, please A: Certainly, sir. I39。s a table free by the window. A: Sorry, sir. The table has been reserved. Q: What do you remend A: How about a green tea or a jasmine tea Q: I like to have a cup of coffee, please. A: Certainly, madam. What kind of coffee would you like Q: 給您 .砂糖就在那邊 .A: Here you are. You39。 Is there anything valuable or breakable in your bag?您包里有貴重或易碎物品嗎？ May I have your room key , ？ 酒店英語常用營銷用語 What kind of rooms(foods) would you like to have?您需要什么樣的房間（吃什么樣的菜）？ Here is a brochure of our hotel and 是介紹我們飯店的小冊子和價目表。 Let39。 It39。 1 I assure you it wont happen 。 Please try us again ?！? “ I am sorry to have kept you waiting.” 四、感謝 (Thanks)： “謝謝您的建議 /意見。Chess Room. “我們前臺的分機是‘ 8802’。 Are you looking for your friend? Please do. Maybe your friend not e yet! (不太確定的口氣 ) 二．祝愿篇 1．希望再次見到您。 If you like to have a meal in your room, you can make a call to the room service. The room service is available 24 hours. 6．真是明智的選擇。 I can suggest black forest cake of desserts, because many guests love it. 5．我推薦您試試酒店的店制紅酒 —— 名特干紅。簽帳單只是用于酒店財務(wù)核算。arnaise sauce, mushroom sauce and red wine the way, would you prefer steamed rice, French fries or boiled vegetables ing with your steak? 15．牛扒汁是澆在上面還是放在旁邊呢？ May I serve your steak sauce on the top of it or on the side? 16．這個湯的味道很濃。 Here is your change and your receipt/invoice. 26．您在這里簽名，簽上您的正楷名字，好嗎？ Could you please sign here, and sign your print name? 27．恐怕您的孩子要付全價了。 You can sign the bill to your room. And you can meet this bill when you check out at the front desk. 21．對不起，我馬上為您收拾這張桌子。 Here is the menu, please take time. I’ll be back here later. 9．請問需要點紅酒、鮮榨果汁或啤酒嗎？這是葡萄酒單。 Our buffet includes 60% Chinese food, 20% Asian food and 20% Western food. 五．服務(wù)篇 1．轉(zhuǎn)盤正在轉(zhuǎn)，只有地毯部分在轉(zhuǎn)。 Our restaurant can hold 180 seats for guest. 10. 我們餐廳經(jīng)常舉行不同形式的美食推廣，以確保經(jīng)常給客人一個新鮮的感受。 Our operation time is from 6:00 am to 12:00 pm, we serve buffet and alacarte two style for all day. 3． 很高興為您服務(wù)。 This table is close to buffet, it’ s convenience to take food. 4．您是需要坐吸煙區(qū)還是非吸煙區(qū)呢？ Would you like to sit in the smok