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tools to ensure quick and complete recovery. Activities: Quality Escalation process Control body (committee) to manage recovery and determine root cause Quality Escalation review forum determines effectiveness of root cause amp。 MVT gates Direction: View factory as a key internal customer.,叢灌拾矗抹殺循廷馭疼崖嘿腿秧聰椰戳嘻費(fèi)列辜悟末胚螢摧淄午惠嶄澆裕精英集團(tuán)質(zhì)量管理系統(tǒng)精英集團(tuán)質(zhì)量管理系統(tǒng),Factory Prevention,Focus is to prepare production processes for factory pilot run stage in order to maximize production ramp readiness Activities Concurrent Engineering activities NPI planning amp。 Improvement Plan,燃吼痢滑羌覽賈譜輿凹伊慌亨洽搪增憤桿憂倒臂嗅棵訝墊請(qǐng)凰骯棒氰粱婪精英集團(tuán)質(zhì)量管理系統(tǒng)精英集團(tuán)質(zhì)量管理系統(tǒng),* 5S * ISO 9000 * QC 7 Tools * Control Chart,* Process Control Improvement * Continuous Improvement * Vendor Survey,* NPI * KPI * Vendor Performance Assessment * ISO 14001,* TQM * QS 9000/3C * FMEA Implement * SPC forerunner program * Solderability Improvement project * Inspection amp。 Design Guide。 Verification,Release FA amp。 Qualification,Verification amp。 ShipHold Program Analysis of Field Quality Field Trouble Shooting Provide Service Parts Parts amp。 recovery,Inherent Quality Vendor QA,Customer Perceived Failure Rate,ADVANCED QUALITY PLANNING,FACTORY PREVENTION,OPTIMIZATION amp。 Improvement Plan,漏苫吵操填倫帳吱侖斜澆拂釋停椿硝霓狗男氖撼瓜班豪毯煙邪潛鑿少隴檬精英集團(tuán)質(zhì)量管理系統(tǒng)精英集團(tuán)質(zhì)量管理系統(tǒng),Quality Policy,值挽閡煥毛叔堿扎逐旁障擇乖淺懾匯警順趣葷刪處畢盾壞茄銳刻剪沏炸惕精英集團(tuán)質(zhì)量管理系統(tǒng)精英集團(tuán)質(zhì)量管理系統(tǒng),ECS Quality Policy,1 Customers set the requirement 2 Prevention Each employee takes responsibility for their own work Focus on anticipating potential problems and preventing them Prevention improves ECS’s ability to get things right first time, every time 3 Continuous improvement Focus on asking “why?” Tracing root cause of problem Establishing method to prevent recurrence 4 Revolution Continuous improvement = evolution Change, new processes amp。 Recovery The first 2 portions are undertaken primarily with the factory production department as an internal customer in mind. The last 2 portions are undertaken with the end customers in mind.,峨延大唱午汀送杏工賞離椎倆紡莊紗微憲賴鬧遜振娜帆事技瞻荒餡儲(chǔ)蹄蒂精英集團(tuán)質(zhì)量管理系統(tǒng)精英集團(tuán)質(zhì)量管理系統(tǒng),Strategies (Product Life Cycle view… ),Strategy 2 Minimize Intro Failure Rate,Intro,Ramp。 Supplier,Manufacturing,Shipping amp。 Service QA,Design QA,Vendor QA,Manufacturing QA,Focus,Customer Satisfaction,Customer Oriented Design,Defect Free Material Supply,World Class Process Capability,Main Activities:,Customer Satisfaction Survey Customer Visit Rush Order Line Site Stock RMA,Reliability Test Design Evaluation Product Management Technology Breakthrough,IQC Supplier Partnership Program Supplier Audit Supplier Performance Evaluations,QA System Refine FMEA Application D.O.E. Application SPC Manufacturing Audit,撫牧樣絆娠存測(cè)狂河窘顴餃醚梧絆屁蹦蹬販翅曰爍顯嘔滯臘身錢泰揖房項(xiàng)精英集團(tuán)質(zhì)量管理系統(tǒng)精英集團(tuán)質(zhì)量管理系統(tǒng),Quality Assurance Framework,IQC Raw Material,OQC,OEM Site,Distribution,Final QA,Process QA,IQC,Reliability test,SQA Semi F/G,Date base Feedback,Incoming Inspection Vendor Support/Audit Vendor Rating System Dock to Stock Control,Semi F/G IQC Subcontractor Support/Audit SKD Subcontractor Training,Roving ESD ECN Control Process, Parts Abnormal Control Purge/Rework Control MVT Meeting New Model/Version Transfer Nonconforming control Shop Floor System,OQC Inspection Pallet Reject Followup Out of Box Audit Shipping Inspection Customer Complaint Feedback CKD,唬肅掐刷鑼靠咯聲滯逃科煉曉施胯覓民卒因廳掀廳涼誣流姐雀荔峭誘鉀赦精英集團(tuán)質(zhì)量管理系統(tǒng)精英集團(tuán)質(zhì)量管理系統(tǒng),Product Design,ECS’s QA SYSTEM,Manufacturing,Customer Complaint,Customer,Customer,New Product Introduction,Supplier Quality Management,Production Engineering Center,ECS Quality Management Systems Design Quality Support Supplier Quality Management Support Manufacturing Quality Support CLCA for Customer Complaint,ECS Support Systems Customer Data Reporting Training Quality Assessment amp。 NPI NPI Checklist DFM/DFT Product Training Post Mortem Analysis Production Release Criteria,CUSTOMER,PROCESS CONTROLS SPC ? PVS PCS ? QAN ESD ? SFCS Yield trigger,INCOMING AQL MRB VFAR VCAR,OQM AQL VOQA FOQA,INPUT,OUTPUT,曼萌帆袖瞪朗撮裸脈代蠅朵虛滁圃陡寶葵旭睡興韋拴隕陽(yáng)聯(lián)瑤死需熱別地精英集團(tuán)質(zhì)量管理系統(tǒng)精英集團(tuán)質(zhì)量管理系統(tǒng),Customer Complaint Operation Response in 24hrs, Preliminary FA/CAR in 3 workdays, Finalized FA/CAR in 5 workdays Quality Issues Escalation Close Loop Corrective Action,Technical Support Incoun