企業(yè)績效管理之平衡計分卡-免費閱讀
【正文】 2023年 1月 31日星期二 下午 3時 24分 20秒 15:24: ? 1最具挑戰(zhàn)性的挑戰(zhàn)莫過于提升自我。 2023年 1月 31日星期二 3時 24分 20秒 15:24:2031 January 2023 ? 1空山新雨后，天氣晚來秋。 , January 31, 2023 ? 很多事情努力了未必有結果，但是不努力卻什么改變也沒有。 :24:2023:24Jan2331Jan23 ? 1故人江海別，幾度隔山川。例如每月或每季 ? 資料來源：實際資料從何而來 企業(yè)智慧架構 Data Map/Common Data Model Rules and logic Universal chart of accounts Process classification scheme Key volumes/nonfinancial data D E C I S I O N M A K I N G T O E N H A N C E B U S I N E S S V A L U E A N A L Y T I C A L A P P L I C A T I O N S Strategic Analysis Investment justification Value chain alliances Product development Performance Mgmt EVA / SVA Customer satisfaction Quality, cost time Operational Analysis Process costing Reengineering Internal benchmarking Profitability Analysis Business unit Customer / Channel Product / Brand Geography Financial Reporting Analysis Consolidations External reporting Tax reporting Budgeting/Forecasting/ Strategic Planning Sales Margins Volumes Customer Relationship Mgmt Customer demographics Consumer demographics Market share/peration Knowledge Management Intra strategy Skills Inventory Document management S Y S T E M I N T E G R A T I O N Extract, Transform Load Data feeds Data conversion System interfaces Customizations Systematize Data storage Infrastructure Maintenance automation Data Map/Common Data Model Rules and logic Universal chart of accounts Process classification scheme Key volumes/nonfinancial data T R A N S A C T I O N A L S Y S T E M S Finance Materials Management Sales Marketing Purchasing Logistics Production Planning Human Resources Manufacturing Business Intelligence Applications Customer Interaction Center HR Financials Manufacturing Sales Intelligence Purchasing Marketing Service Overall Structure Business Intelligence System Financial Analyzer Sales Analyzer Demand Planning Balanced Scorecard Activity Based Management Performance Analyzer Enterprise Data Warehousing SEM Performance Management Profitability Planning Information Portal 企業(yè)策略管理之效益 ? 帶領企業(yè)進入“價值基礎管理(Value Based Management) ”領域，以股東價值為導向。 平衡計分卡之衡量構面 財務面 目標 績效指標 我們如何面對 / 對待我們的股東？ 1) See Kaplan/Norton 1996 顧客面 目標 績效指標 我們如何面對 / 對待我們的顧客？ 願景與策略 目標 績效指標 公司未來應呈現(xiàn) 的面貌為何？ 內部流程面 目標 績效指標 我們如何創(chuàng)造 關鍵營運流程？ 學習與成長 目標 績效指標 我們
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