酒店收銀崗位職責(zé)-預(yù)覽頁
【正文】 務(wù)系統(tǒng),及時(shí)關(guān)閉未關(guān)的電話,除指定的部門可以開外線外，其他部門若開需經(jīng)前臺(tái)經(jīng)理批準(zhǔn)，總臺(tái)員工不得隨意使用外線電話，接聽私人電話控制在3分鐘之內(nèi)，若有違反按違紀(jì)處理，且賠償酒店話費(fèi)損失。1及時(shí)掌握酒店當(dāng)天接待情況，收取消費(fèi)金額。1安放行李時(shí)，超過期限不來領(lǐng)取，酒店有權(quán)自行處理。1客人登記入住時(shí), 、嚴(yán)格按照協(xié)議價(jià),?？蛢r(jià),會(huì)員價(jià)及其他所標(biāo)的折扣為客開房，低于自己權(quán)限以下的房?jī)r(jià)必須請(qǐng)部門經(jīng)理批準(zhǔn)后方可執(zhí)行。合同期限從2015年月日起至2015年月日正式上班工期前，乙方將甲方所需的當(dāng)?shù)負(fù)?dān)保人保證書等文件簽字交給甲方相關(guān)部門留檔。整理每天報(bào)表交于財(cái)務(wù)。乙方須根據(jù)甲方規(guī)定的崗位工作職責(zé)和要求，按時(shí)、按質(zhì)、按量完成本職工作。(2).備用金。第四條 與現(xiàn)金直接打交道的收銀員，必須遵守企業(yè)嚴(yán)明的作業(yè)紀(jì)律。④收銀員在營(yíng)業(yè)期間不可看報(bào)與談笑,要隨時(shí)注意收銀臺(tái)前和視線所見的賣場(chǎng)內(nèi)的情況,以防止和避免不利于企業(yè)的異?，F(xiàn)象發(fā)生。甲方對(duì)以下員工可進(jìn)行時(shí)實(shí)解雇收銀差錯(cuò)次數(shù)或金額太多，不服從管理，嚴(yán)重違反公司規(guī)章制度，同事之間挑撥離間，服務(wù)態(tài)度惡劣。、衛(wèi)生清潔，愛護(hù)及正確操作使用的各種機(jī)器設(shè)備，確保物品擺放整齊有序。認(rèn)真核對(duì)當(dāng)天結(jié)算款項(xiàng)與營(yíng)業(yè)報(bào)表是否一致。、發(fā)票并按規(guī)定使用、登記，將已使用的賬單及發(fā)票按序號(hào)整理。如遇錯(cuò)單作廢必須由總經(jīng)理簽字方能認(rèn)可，否則一切損失由承接責(zé)任人承擔(dān)。B(food and beverage)consumption separted form room ? Here are invoice and bills,thank you!這是你的發(fā)票和帳單, ,due to the lost of deposit receipt , please produce your copy ,and sign to confirm the lost ,then we’ll return the ,因押金單丟失,需要你的證件復(fù)印,簽名確認(rèn), I help you , sir?晚上好,我可以為你效勞嗎? , I’d like to check in , , you have a reservation with us ? 你有向我們預(yù)訂房間嗎? , I I have your name ,? you fill out the form , please?可以請(qǐng)你填一下表格嗎? you very ’s your room room number is bellman will show you to your your ’d like to check out , may I have your room key ,請(qǐng)給我你的房間鑰匙? you you ,one moment , you for you check the breakdown of your bill?請(qǐng)你檢查一下你的帳單總額,好嗎? looks total is 35000 would you like to make your ? credit card,here you , you very hope you enjoyed your did very , you for staying with you use the minibar in your room?你使用到房間的迷你吧嗎? you have breakfast at the restaurant ?你吃過餐廳里的早餐嗎? any of the restaurants in the hotel ?在酒店里的任何一家餐廳? ’ll draw up your have deducted your deposit of 10 000 the balance es to 5000 , service charge of 100 yen is added to every ohone call from your additional charge of 50 percent of the daily room rate will added for late bellman will pick up your baggage at your ’ll keep your bags at the bell Captain’s bags are kept at the bell 。 can’t be 。Then 500 。I’m afraid we can only accept US ，我們只收美元?！痬 so glad you’ve enjoy your stay with ?！痬 afraid you’ll have to show me your passpost or some other 。 kind of credit cards have you got ?你有什么信用卡呢？ have Visa 。 kind of payment would you like ?你想以什么方式來結(jié)帳？ ’d like to settle my bill with(by)credit ?！痬 afraid I can’t draw up the bill for you unless you pay the lost room ，除非你賠償遺失的房卡。 3 is 90 for the long distance 。 service charge is included in the 。 wait a minute, I’ll handle the bill by ，我依次處理帳單。 bill stands at 1050at 。 you leave after 12:00 at noon , you’ll have to pay half of the ：00以后退房，你得多付半天的租金。 is your charge and your 。 hope you a pleasant ?！痵 rate of exchange is RMB for HK 。
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