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So, you can make your report to suit the numbers that you have. A month, six months, a year. The final tab is Base. It’s very important that you pare of quality cost to some base – Sales, Direct Labor – etc. That is the only way it will make sense to your management. If your report a quality cost of $6, everyone will wait for the other shoe to drop. Is $6,000 good or bad? If your talking about General Motors, is could be good. If you’re talking about A toZ Screw Company, it cold be a disaster. To see your report, click on Study. Your data is saved in a file named . It can be viewed and edited in NotePad or about any word processor. If you want to Edit any description or value, click on that value and then click on view. Make your changes and click on Ok. That’s all there is to it! Remember these points: 1. The Problem is Language. Management speaks money. You must speak money. 2. A Quality Cost Report is an Activity Report, NOT a Balance Sheet. 3. Get Clout from a Quality Policy that requires financial reporting of quality performance. 4. Get the numbers from the Controller. 5. Review your report with each manager. That’s It That’s all there is to it. No forms, no formulas. If you implement a Quality Cost program, please the and share your success. 。 and Base Value. At the bottom of the window are three buttons: View。 QS9000。 SPC。 AOQ。 Quality Cost Success? Clinic Copyright 20xx The Crosby Company . Box 188 Wedron, IL 60557 by David C. Crosby Quality Cost Success? Clinic About This Clinic This Clinic was designed to give you an insight to setting up and running a successful Quality Cost Program. If you understand the concept and follow the steps set down, your quality cost program will be successful, and defects will be prevented. Understand This: “A Mark, a Yen, a Buck, or a Pound。 Control Limits。R。 TQM。 UnQual