【正文】 ck it up there . Please ?G : Certainly . B : Thank you , sir .G : You are wele . See you later . 商 務(wù) 中 心基本句型the letter can go for Yuan.I think I’d better look it up . 我想我需要查一下價錢.Here’s a form . please print the name and address of the person you’re sending to .這里有張表格. 請您將收信(款)人的姓名和地址用印刷體寫上.If it’s urgent , we can send it by express . 如果是急信, 我們可以寄快件. Sorry , this printed matter is overweight . 很抱歉, 這件印刷品超重了. What sort of stamp do you want to buy ?您想買哪種郵票?We charge each page ** yuan for typing and ** yuan for fax to . plus 10% service charge .打印費每頁**元, 發(fā)傳真到美國每頁**元, 外加10%服務(wù)費. As soon as your fax es in , we’ll inform you at once . 您的傳真一到, 我們馬上會通知您.Could you please write your name and room number and sign the billing voucher ? we’ll send your original copy to your room after we have faxed them . 請您寫下您的姓名和房間號碼并在賬單上簽字, 好嗎?我們發(fā)出傳真后會將您的原文送到您的房間去的. 情景對話四、 Business center1. C: May I help you , sir ?G: Yes , I’d like to make some photo copies of these documents , please .C: Very good , sir. How many copies do you need ?G: One each .C: All right . Just a moment , please , sir .……..Here they are .G: Thank you . How much does it cost ?C: Three Yuan for each , sir .G: OK . Here is the money .C: Thank you , sir . Here’s the receipt . Goodbye .G: Goodbye .2. C: Good morning , sir . Can I help you ?G: Good morning . I want to send a fax .C: Where to , sir ?G: To my parents . C: Can you give me your fax number , please , sir ?G: Certainly . It’s (612)3718999C: Thank you . Would you please sit down and wait for a while ?G: Good . Thank you very much .C: All done , sir . Here you are . How would you like to pay ?G: I’ll pay in cash . How much ?C: It’s 90 RMB Yuan altogether .G: OK . Can I have a receipt ?C: Certainly , sir . Here you are .G: Thank you very much . Bye.C: Goodbye .typing service G : Excuse me . I want to have this document typed , please . C : All right , madam . G : How much does it cost one page ? C : For A4,twenty four Yuan each page , and A3 , thirty Yuan . Which would you prefer ? G : A3 , please . When can I pick it up ? C : In half an hour . G : OK , I’ll be back in forty minutes . (30 minutes later) G : Hello .Is it done ? C : Yes , madam . Here is your original script and the typed one . Can you make some corrections ? G : Sure………. Very well done . I couldn’t find any mistakes . C : In this case , let me print it for you now . Could you please wait for a few seconds ? G : No problem . Go ahead . C : All done , madam . Here you are . G : Oh , this is quick ! Charge it to my room then . C : All right . Could you please show me your room card or room key ? G : Oh , yes . Here is my room card . C : Room 1102 . And now, Ms .Bush , can I have your signature here ? G : Certainly . There . C : Thank you very much , madam . 總 機基本句型LongHill hotel, May I help you?龍禧大酒店，能為您服務(wù)嗎？Just wait a moment and I’ll connect you.請等一下，我替您接通。Sorry , the line is busy. 對不起，線路忙。1 Don’t worry .We will help you to look for it.不要擔心,我們會幫您尋找的。1 May I have your room number card ?可以把房號牌給我嗎？1 My English is not good enough for me to take down what you said . Here’s a pen and paper for you .我的英語不夠好，記不下您說的話。二、洗衣服務(wù) Laundry service. May I e in?洗衣服務(wù)，我可以進來嗎？ Good morning, I’ve e to collect your laundry.早上好，我來取您要洗的衣服。 We have express laundry service.我們有快速洗衣服務(wù)。 According to our regulation, I think you should pay 220 Yuan.根據(jù)酒店的規(guī)定，我想您得賠償220元。 Do you have a reservation , sir ? 先生，您有預(yù)訂嗎？ Is it only two of you ? 就你們兩位嗎？ Do you have a meal voucher ? 您有餐券嗎？ Where would you like to sit , sir ? 先生，您喜歡坐哪兒？ Is this table all right ? 這張桌子可以嗎？1 Take a seat , please . Here is the menu . May I take your order , sir ? 請坐，給您的菜單，先生，您要點菜嗎？1 Are you ready to order ? 您要點菜了嗎？1 What would you like to have drink ? 您要喝點什么？1 Would you care for soup ? 您要湯嗎？1 I’m sorry , there isn’t any left ? 很抱歉，這個菜供應(yīng)完了。請隨意取用。 shrimps ?G : It sounds good . Ok . Give me the dishes , please . Service during the meal（餐間服務(wù)）C : Sorry to have kept you waiting , sir . Your smoked crisp fish , special spicy chicken and beer . Please enjoy your lunch . G : Thank you very much . …….C : Excuse me . May I take your plate away , sir ?G : Sure , go ahead . C : Here is your mushroom soup . Would you like to have some rice ? G : Yes , please . C : Very well , sir . Just a moment , please . C : Your water melon , sir . Will that be all ? G : Yes . C : Thank you . Have a nice afternoon . G : Thanks . C : Excuse me . Here is your noodles Sichuan style . G : Noodles ? But I think I want a fried rice Yangzhou style . C : Oh . I’m terribly sorry . There could have been some mistake . Let me check …… Yes , you’re right , sir . What you have ordered is a fried rice . I’m sorry . Just a moment , I’ll bring it to you right away…….. Here is the fried rice , sir . I’m so sorry for that .G : That’s all right . C : Are you all thought , sir ?G : Yes , we have finished . C : Did you enjoy your dinner , sir ?G : Yes ,very much . C : How do you feel the fish , sir ?G : It’s delicious . I prefer the fish to the pork . The pork is too oily . C : What do you think of the soup ? G : It’s also nice . I like it very much . C : Thank you . I’m glad you like them . At the coffee shop (咖啡廳服務(wù))C : Good morning , sir . A table for two ?G : That’s right . C : I’ll show you to your table . This way please . ….Please take a seat , sir and madam . G : Thank you . C : Here is the menu . We have both buffetstyle and a la carte dishes . Which would you prefer ? G : We’d like to have a buffet breakfast