【正文】 ........................................................................................... 10 汽車維修價(jià)格結(jié)算員職責(zé) ........................................................................................................................11 汽車維修工人職責(zé) ................................................................................................................................... 12 第二部分 企業(yè)內(nèi)部管理制度 ..................................................................................................................... 13 業(yè)務(wù)受理程序 ............................................................................................................................................ 14 服 務(wù) 承 諾 ............................................................................................................................................... 15 汽車維修質(zhì)量承諾 ................................................................................................................................... 16 用戶抱怨受理制度 ................................................................................................................................... 17 質(zhì)量管理制度 ............................................................................................................................................ 18 質(zhì)量檢驗(yàn)制度 ............................................................................................................................................ 20 原輔材料油料及汽車配件管理制度 ...................................................................................................... 21 標(biāo)準(zhǔn)和計(jì)量管理制度 ............................................................................................................................... 22 設(shè)備管理維修制度 ................................................................................................................................... 23 安全生產(chǎn)管理制度 ................................................................................................................................... 25 環(huán)境保護(hù)制度 ............................................................................................................................................ 27 技術(shù)文件資料檔案管理制度 ................................................................................................................... 28 竣工出廠合格證管理制度 ....................................................................................................................... 29 車輛進(jìn)出廠登記制度 ............................................................................................................................... 30 企業(yè)員工教育培訓(xùn)制度 ........................................................................................................................... 31 第三部分 安全操作規(guī)程 ............................................................................................................................. 32 易燃易爆、有毒物品的保管、使用規(guī)定 .............................................................................................. 33 交流電使用、維修安全操作 規(guī)程 .......................................................................................................... 35 壓力容器安全操作規(guī)程 ........................................................................................................................... 36 氣、電焊安全操作規(guī)程 ........................................................................................................................... 37 汽車維修安全操作規(guī)程 ........................................................................................................................... 38 起動測試發(fā)動機(jī)及試車安全操作規(guī)程 .................................................................................................. 39 汽車電器、儀表、蓄電池修理安全操作規(guī)程 ..................................................................................... 40 車身維修安全操作規(guī)程 ........................................................................................................................... 41 車身清潔維護(hù)、汽車美容安全操作規(guī)程 .............................................................................................. 42 汽車涂漆安全操作規(guī)程 ........................................................................................................................... 43 輪胎修補(bǔ)安全操作規(guī)程 ........................................................................................................................... 44 1 空調(diào)器、暖風(fēng)機(jī)修理安全操作規(guī)程 ...................................................................................................... 45 蓬布、座墊及內(nèi)裝飾修理安裝汽車門窗玻璃安全操作規(guī)程 ............................................................ 46 噴油泵、噴油器、化油器維修安全操作規(guī)程 ..................................................................................... 47 曲軸修磨安全操作規(guī)程 ........................................................................................................................... 48 搪磨氣缸安全操作規(guī)程 ........................................................................................................................... 49 四輪定位檢測調(diào)整安全操作規(guī)程 .......................................................................................................... 50 第四部分 常用設(shè)備安全操作規(guī)程 ............................................................................................................ 51 機(jī)電設(shè)備通用安全操作規(guī)程 ................................................................................................................... 52 砂輪機(jī)安全操作規(guī)程 ............................................................................................................................... 53 鉆 床安全操作規(guī)程 ................................................................................................................................... 54 車床安全操規(guī)程 ....................................................................................................................................... 55 舉升機(jī)安全操作規(guī)程 ............................................................................................................