【正文】 .................. 8 . 廣州地鐵的 IT 發(fā)展戰(zhàn)略 ............................................................................................... 9 . 未來可能的解決方案 .................................................................................................... 9 3 實(shí)施方法論 ......................................................................................................................... 9 . 應(yīng)用方法論的意義 ....................................................................................................... 9 . 漢普基于 BPR 的應(yīng)用系統(tǒng)實(shí)施方法論 .........................................................................10 . 應(yīng)用系統(tǒng)實(shí)施方法論舉例－ AIM 介紹 ......................................................................... 11 4 實(shí)施過程中的資源保障 .......................................................................................................12 . 組織保障 ....................................................................................................................13 . 組織機(jī)構(gòu) ..............................................................................................................13 . 組織職責(zé) ..............................................................................................................14 . 管理制度 ..............................................................................................................16 . 人員保障 ....................................................................................................................17 . 人員配置 ..............................................................................................................17 . 激勵(lì)機(jī)制 ..............................................................................................................17 . 咨詢顧問 ..............................................................................................................18 . 資金保障 ....................................................................................................................19 . 科學(xué)預(yù)算 ..............................................................................................................19 . 精心控制 ..............................................................................................................20 . 適時(shí)調(diào)整 ..............................................................................................................21 5 實(shí)施步驟 ............................................................................................................................21 . 未來 35 年的實(shí)施總體構(gòu)想 .........................................................................................21 . 招標(biāo) ...........................................................................................................................24 廣州地鐵 管理信息系統(tǒng)實(shí)施計(jì)劃 第 5 頁 共 40 頁 . 招標(biāo)原則 ..............................................................................................................24 . 招標(biāo)計(jì)劃 ..............................................................................................................25 . BPR（業(yè)務(wù)流程重組） ................................................................................................26 . 重組準(zhǔn)備 ..............................................................................................................27 . 業(yè)務(wù)流程描述 .......................................................................................................28 . 業(yè)務(wù)流程優(yōu)化設(shè)計(jì) ................................................................................................28 . 廣州地鐵管理白皮書的制定 ..................................................................................28 . 變革管理 ..............................................................................................................29 . 硬件建設(shè) ....................................................................................................................29 . 網(wǎng)絡(luò)管理和網(wǎng)絡(luò)安全 ...................................................................................................30 . 應(yīng)用系統(tǒng)實(shí)施 .............................................................................................................30 . ERP 系統(tǒng)實(shí)施 .......................................................................................................30 . PDM 系統(tǒng)實(shí)施 ......................................................................................................32 . OA 系統(tǒng)實(shí)施 .........................................................................................................32 . CRM 系統(tǒng)實(shí)施 ......................................................................................................33 . BIS........................................................................................................................33 6 項(xiàng)目管理 ............................................................................................................................33 . 廣州地鐵項(xiàng)目管理 ......................................................................................................33 . PJM－項(xiàng)目管理方法論 ..........................................................................................33 . 工作計(jì)劃管理 .......................................................................................................33 . 工作計(jì)劃控制 .......................................................................................................34 . 提交文檔的審核和批準(zhǔn) .........................................................................................34 . 顧問實(shí)施時(shí)間控制 ................................................................................................35 . 報(bào)告和決 策機(jī)制 ...................................................................................................35 . 問題的書面記錄 ...................................................................................................35 . 報(bào)告機(jī)制 ..............................................................................................................35 . 定期和不定期會(huì)議 ................................................................................................