【正文】
ine Project Charter ?Project Charter Measure Establish Project Y’s ?Performance Measurement Matrix Identify possible X’s ?Detailed Process Map, CE Diagram, FMEA Plan Data Collection ?Data Collection Plan Validate Measurement System ?Gage RR, Discrete Data Measure Analysis Determine Process Capability ?Baseline Six Sigma values Analyze Improve Control Develop and test hypotheses on the sources variation and causeeffect relationships ?Stated theory (s) ?Hypothesis testing results Develop the list of vital few causes of process performance ?List of “vital few” variations that account for the majority of variation in performance ?Quantified $ Opportunity ?List of possible solutions to test or operating parameters for experimentation Generate Solution Alternatives ?List of possible risks evaluated for level of seriousness and corresponding abatement actions as needed. Assess Risk ?Results of DOE and/or pilot and/or simulation Test Solution Alternatives. Select Solution(s) to optimize performance ?SPC charts in place ?Feedback mechanisms and Mistake Proofing devices implemented Design and implement sustainable feedback mechanisms and methods to achieve self control for dominant variables. ?Updated Standard Operating Procedures (SOP), Process Maps, FMEA ?Preventative Maintenance Plans ?Personnel trained Control Plans and Documentation. ?Final project report ?Audit plan Document Project work. Close Project Module ?Deliverables ?Possible Tools ?VOC Continuum, Surveys, ?Interviews ?List of Possible Xs ?List of Project Ys ?Reliable Measurement System ?ANOVA, tests for equal variance, regression, ttests, tests for proportions, contingency tables, nonparametric tests, Detailed Process Map, CE Diagram, FMEA, Pareto ?Designed Experiments, Pilots, Simulations SIX SIGMA Implementation Steps 參 考 資 源 1。尹學柱 張曉華 胡智暄 《 六西格瑪管理培訓 》 ,京華出版社 ,2023/1出版 5。張馳 文放懷 王紹印 ((六西格瑪實戰(zhàn) )),廣東經(jīng)濟出版社 ,2023/10出版 9。 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH 。六西格瑪 (6σ) 手冊 [專著 ] : 綠帶、黑帶和各級經(jīng)理指南 / (美)Thomas Pyzdek著 。唐曉芬 主編 ,《 六西格瑪核心教程 — 黑帶讀本 》 ,中國標準出版社,2023/11出版 7。杰夫 .坦南特 (英國 ) ,《 六西格瑪設(shè)計 》 ,2023/11出版 3?;蛘呃? DMAIC改善,因有限制性 而不能達成目標時,使用 DMADV為好 。 Six Sigma Process改善,能把隱患的工廠顯示出來,可以無投資的 提高產(chǎn)量。 提供者 (賓館 ) 顧客 (會議參加者 ) 溫度適宜的咖啡 干凈的杯子 干凈整潔的餐具 稱心的陳列 點心服務 溫度適宜的好咖啡 迅速的服務 (特別是 Refill時 ) 容納人員多,化妝室近 相互交談的場所 為什么有這種差異? 例 1) 賓館 Conference ? 顧客中心 (Voice of Customer) Six Sigma的特征 提供者 (保險公司 ) 顧客 (參加保險者 ) 對保險要求的迅速處理