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Workplace 業(yè)務(wù)工作臺(tái) Business Workplace 業(yè)務(wù)工作臺(tái) Business Workplace Contents: 內(nèi)容: ? Use of Business Workplace 使用業(yè)務(wù)工作臺(tái) Business Workplace 業(yè)務(wù)工作臺(tái) Business Workplace : Objectives At the conclusion of this section, you will be able to: 在這部分內(nèi)容中,將學(xué)到: ? Use the features and functionality of the Business Workplace for workflow activity and monitoring of work items 利用業(yè)務(wù)工作臺(tái)的特性和功能執(zhí)行工作流活動(dòng)和監(jiān)控工作項(xiàng) Business Workplace 業(yè)務(wù)工作臺(tái) Business Workplace: Business Scenario ? The enduser interface of a workflow is the worklist of the Business Workplace 最終用戶界面中的工作流就是業(yè)務(wù)工作臺(tái)中的工作項(xiàng) ? You must acmodate the different requirements from all users 要考慮到所有用戶的不同需求 ? Therefore, you want to learn about Business Workplace handling 因此,首先需要熟悉業(yè)務(wù)工作臺(tái)的操作 Business Workplace 業(yè)務(wù)工作臺(tái) Worklist as Interface for End User 業(yè)務(wù)工作臺(tái)是 SAP業(yè)務(wù)工作流運(yùn)行環(huán)境的一部分。 多個(gè)職位可以執(zhí)行相同職務(wù)的工作。 WHEN? out e3 out e1 out e2 Event Oute shows the warious results of a step ? Tells the workflow that something has happened ? Workflow can be started (triggering event) ? Step can be ended (terminating event) ? Wait step for reacting to an event ? Step type Event creator Introduction 工作流介紹 工作流何時(shí)啟動(dòng),何時(shí)觸發(fā), 何時(shí)審批,何時(shí)結(jié)束 顯示一個(gè)步驟的不同結(jié)果 Introduction: Section Summary ? Active flow of information ? to the right people ? at the right time ? in the right format ? in the right quantity ? A Better Return on Information Introduction 工作流介紹 一個(gè)激活的流程信息:在正確的時(shí)間,以正確的方式, 以適當(dāng)?shù)臄?shù)量,發(fā)給正確的人。不能對(duì)這些文件進(jìn)行管理 數(shù)據(jù)跨系統(tǒng)的分配: EDI/ALE能跨系統(tǒng)傳遞數(shù)據(jù),但是工作流不能。 Introduction 工作流介紹 Covers all aspects of the process 流程涵蓋的各個(gè)方面 The Process flow itself (Business) 業(yè)務(wù)流程本身 The People invovled (Organization) 流程涉及的人員 The effects (Process Information) 流程結(jié)果 SAP Businiss Workflow ■ A Workflow Management System facilitates the electronic processing of structured processes which: ? Include a range of activities ? Always occur in a similar or identical form ? Involve several people or departments ? Require a high degree of coordination ■ Workflow Management Systems control processes according to a predefined model and are especially suited to structured anizations ■ 工作流管理中,一些結(jié)構(gòu)流程符合:流程包括一系列的活動(dòng),流程是相似的或者相同的,需要多個(gè)人員或者部門的高度的協(xié)調(diào)性 ■ 工作流管理通過預(yù)先定義的模板和合適的組織架構(gòu)控制流程 Introduction 工作流介紹 What Processes are Particularly Suitable for SAP Business Workflow ? ? Faster ,simpler access to information 快速,簡單的訪問信息 ? Administrative tasks are less demanding 對(duì)管理任務(wù)有更少的要求 ? Processes are easier to learn and understand 流程更簡單易學(xué) ,易懂 Introduction 工作流介紹 Workflow : Advantages for End Users ? Flexible in changing ? of processes ? Organizational structure 流程,組織架構(gòu)的靈活變化 Introduction 工作流介紹 Workflow Benefits for Management ? Better control ? of information ? of deadlines ? of service levels ? of processing costs 對(duì)信息,最后期限,服務(wù)水平,流程花銷等有更好的控制 ? Increase production ? Clearing backlog ? Distribution of information and work: Every user gets his worklist automatically from the system ? Speed up processes ? you will get cash discount more often ? better/quicker reaction to errors ? Customers are more satisfied ? processes are more quickly finished ? better information flow 增加生產(chǎn):及時(shí)清空積壓,每個(gè)用戶從系統(tǒng)中自動(dòng)獲得工作項(xiàng) 加快流程:經(jīng)常獲得折扣,對(duì)錯(cuò)誤信息的快速反應(yīng) 顧客的滿意度增加:流程更快速的完成,更優(yōu)化的流程信息 Introduction 工作流介紹 Workflow: Advantages for Enterprises ? Simply document managing,Standard and groupware