【正文】 ence, as required? () ? Training records plementing the type of tasks assigned to personnel. ? Personnel records. ? Interviews with personnel. Has the anization given attention to training that satisfies customer specific requirements? () ? Evidence of personnel training that satisfies customer specific requirements. Training on the job Does the anization provide on the job training for personnel in any new or modified job affecting product quality including contract or agency personnel? () ? Training records for personnel in new assignments ? Training records for contract personnel ? 企業(yè) ()大量管理資料下載 18 Is the personnel affecting quality, informed about the consequences to the customer of nonconformity to quality requirements? () ? Training contents Employee motivation and empowerment Does the anization have a process for motivation of employees to achieve quality objectives, to make continual improvements, and create an environment to promote innovation? () ? Incentive systems used Does the anization’s employee motivation process include promotion of quality and technological awareness through the whole anization.? () ? Scope of employee motivation. Does the anization have a process for measurement to ensure that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives? ( ) ? Measurement of employee satisfaction. Infrastructure Does the anization determine, provide and maintain the infrastructure needed to achieve conformity to product requirements? () ? Quality manual according to TS 16949. ? Product results – internal and external product failure rate Plant, facility and equipment planning Does the anization use a multidisciplinary approach for developing plant, facility and equipment plans? () ? Team position has to be crossfunctional 企業(yè) ()大量管理資料下載 19 Is the anization’s plant layouts optimized for material travel, handling and valueadded use of floor space and shall facilitate synchronous material flow? () ? Process flow analysis ? Plant layout (current and planned) Has the anization developed and implemented methods to evaluate and monitor the effectiveness of existing operations? () ? Metrics for ergonomics, automation, line balance, inventory levels Contingency plans Has the anization prepare contingency plans to satisfy the customer requirements in the event of an emergency such as utility interruptions, labour shortages, key equipment failure, and field returns? () ? Contingency plans ? Identification of Key Equipment ? Work environment Does the anization determine and manage the work environment needed to achieve conformity to product requirements? () ? Quality manual according to TS 16949. Personnel safety Does the anization’s quality policy and practices address product safety and means to minimize potential risks to employees, especially in design and development process and in the manufacturing process activities? () ? Preventive activities in design and process control ? Knowledge and application of legislation ? Risk analysis such as FMEA ? Results of internal/external audits including: ? System certifications ? Corrective actions ? Records of accidents ? Safety related customers plains Cleanliness of premises 企業(yè) ()大量管理資料下載 20 Does the anization maintain its premises in a state of order cleanliness and repair consistent with the product? () ? Tour of plant 7 Product realization Planning of product realization Has the anization planned and developed the processes needed for product realization? () ? Quality Planning process ? Project Planning process ? Quality plans for new products Is the anization’s planning of product realization consistent with the requirements of the other processes of the quality management system? () ? Development of Quality plan(s). In planning product realization, does the anization determine the following, as appropriate: a) quality objectives and requirements for the product? b) the need to establish processes, documents, and provide resources specific to the product? c) required verification, validation, monitoring, inspection and test activities specific to the product and the criteria for product acceptance? d) records needed to provide evidence that the realization processes and resulting product meet requirements? () ? Quality plan and Design Record, Control Plan, Operator Instructions, Product Approval records, resources/facilities and any plans to enhance them ? Design validation at the various stages of the design ? Link between process changes and updates in the quality plan(s) Is the anization’s planning of product realization output in a form suitable for the anization39。 CCFA/FIEV, 169。企業(yè) ()大量管理資料下載 1 Quality System Assessment CheckList Checklist to ISO/TS 16949:20xx 企業(yè) ()大量管理資料下載 2 Last revision 09/10/ 20xx Second Edition, Issued October, 20xx Copyright 169。 ANFIA, 169。 attendance and adequate frequency. ? Action plans and followup. Process Efficiency Does anization’s top management monitor the product realization processes and the support processes to assure their effectiveness and efficiency? () ? Review of product realization and support processes by top management. ? Indicators and records. ? Reporting process. Customer Focus Does top managemen