d培訓(xùn)-解決問(wèn)題的8個(gè)原則-全文預(yù)覽
【正文】 rification of Corrective Action糾正措施驗(yàn)證 D7 Prevent Recurrence預(yù)防問(wèn)題重復(fù)發(fā)生 D8 Congratulate the Team祝賀團(tuán)隊(duì) Tenneco Automotive 8D/2022 6 D1 Form The Team建立團(tuán)隊(duì) ? Size 規(guī)模 – 5 to 7 Core Members 57位核心成員 ? Support Needed 所需支持 – What level of the anization 組織結(jié)構(gòu)中的哪一層次 ? Change 改變 – According to needs 根據(jù)需要 ? Roles 角色 – Define roles/responsibilities 確定角色 /責(zé)任 WHERE 何處 – Seen on Object 實(shí)物表示 – Seen Geographically 地理表示 – (Supplier/Customer/Etc) (供應(yīng)商 /客戶 /等 ) Tenneco Automotive 8D/2022 7 D1 Form The Team建立團(tuán)隊(duì) CAUTIONS注意 ! ! ! ? Ensure crossfunctional team members 確保有多個(gè)功能部門的團(tuán)隊(duì)成員 ? Include process owners (those who do the work) 要包括過(guò)程當(dāng)事人 (實(shí)際作這項(xiàng)工作的人員 ) ? Include champion and leader as roadblock removers 要包括團(tuán)隊(duì)負(fù)責(zé)人和團(tuán)隊(duì)組長(zhǎng)作為路障排除人 Tenneco Automotive 8D/2022 8 8 Disciplines of Problem Solving 解決問(wèn)題的 8項(xiàng)紀(jì)律 D1 Form the Team 建立團(tuán)隊(duì) D2 Describe the Issue描述問(wèn)題 D3 Containment Activities臨時(shí)控制措施 D4 Find and Verify Root Cause查找并確定根本原因 D5 Select the Best Solution選擇最佳解決方案 D6 Verification of Corrective Action糾正措施驗(yàn)證 D7 Prevent Recurrence預(yù)防問(wèn)題重復(fù)發(fā)生 D8 Congratulate the Team祝賀團(tuán)隊(duì) Tenneco Automotive 8D/2022 9 D2 Describe the Issue 描述問(wèn)題 ? Define the issue in terms of what is wrong with what 用“什么出現(xiàn)了什么問(wèn)題”的方式來(lái)進(jìn)行描述 ? WHAT 什么 – Object was the issue seen on 出現(xiàn)問(wèn)題的事物 – What defect was seen 出現(xiàn)的問(wèn)題 ? WHERE 何處 – Seen on Object 在什么東西上 – Seen Geographically 在哪些地區(qū) – (Supplier, Customer, Etc.) (哪些供應(yīng)商 ,客戶 ,等 ) Tenneco Automotive 8D/2022 10 D2 Describe the Issue描述問(wèn)題 ? WHEN 何時(shí) – First seen 何時(shí)首次發(fā)現(xiàn) – When else seen 何時(shí)重復(fù)發(fā)現(xiàn) – When seen in the process 何時(shí)在工序 /程序中發(fā)現(xiàn) ? HOW BIG 多大 – How many objects have the defect 有多少有缺陷的事物 – How many defects per object 每件事物上有多少缺陷 – What is the trend 趨勢(shì)如何 Tenneco Automotive 8D/2022 11 D2 Describe the Issue描述問(wèn)題 ? TOOLS TO USE 可用工具 – Process flow diagram 工序流程圖 – Check sheets to collect data 用檢查表來(lái)收集數(shù)據(jù) – Any data that is reporting the issue 反映問(wèn)題的任何數(shù)據(jù) ? Customer plaints 客戶抱怨 ? Current SPC/Data collection sheets 現(xiàn)有的 SPC/數(shù)據(jù)收集表 ? PFMEA 過(guò)程 FMEA ? Scrap/rework reports 廢品 /返工報(bào)表 Tenneco Automotive 8D/2022 12 D2 Describe the Issue描述問(wèn)題 In co rrect 不正確 Co rrect 正確 It d oesn ’t w ork 不好用 S c r ap is too h ig h 廢品率太高 It is n oi sy 噪音太大 P art is ou t of sp e c if icatio n 零件不合格 Au d it w as n ot su c c e ss f u l 審核未通過(guò) Tenneco Automotive 8D/2022 13 D2 Describe the Issue描述問(wèn)題 Inc o r r e c t 不正確 Co r r e c t 正確 It doe sn’t w or k 不好用 Weld er 1 2 3 d o es n o t h o l d c o n s i s t ent d well t i m e – v ari es fr o m 9 sec to 1 6 sec e v ery 3 h r s . Th i s wa s fi r s t see n 3 / 1 / 0 0 a n d h as b ee n r epo r t ed ea ch d ay si n ce o n a l l sh i f t s . 焊機(jī) 123 停頓時(shí)間 不 一致 ，每三個(gè)小時(shí)會(huì)從 3 秒變到 16 秒。Tenneco Automotive 8D/2022 1 8 DISCIPLINES TO PROBLEM SOLVING 解決問(wèn)題的 8項(xiàng)紀(jì)律 8D 2022 Tenneco Automotive 8D/2022 3 This course was developed by a team of Tenneco Automotive employees who have worked on problem solving efforts for the past fifteen to twenty years. This course is a summary of the problem solving process that was formerly known as PEP
醫(yī)療健康相關(guān)推薦
鄂ICP備17016276號(hào)-1