【正文】 ils for each element of effectiveness and efficiency ? Conduct workshops to identify areas of opportunity and quick wins ? Develop and design detailed rollout and implementation requirements ? Region 3 maintenance team ? Team leaders from SA, Middle east and Pacific Region ? Determine specific requirements and differences in requirements for the subregion and sites ? Apply blueprint design to all areas of maintenance ? Develop implementation plans for roll out ? Develop action plans for quick wins ? Regional project teams Approve roll out and implementation Implement, track and monitor Ongoing ? Review the way forward and determine the optimal approach ? Evaluate benefit of continued McKinsey support We are here 020606JHHMF006KS_P1 3 Implementation PROPOSED PROCESS GOING FORWARD 5 day workshop Orientation preparation week Regional rollouts (4weeks) Preparation week Steering mittees 2428 Jun 18 Jul2 Aug 12 Aug Objectives ? Review and refine blueprint ? Get everyone to a mon level of understanding ? Set mon aspirations for maintenance ? Get agreement for blueprint and project rollout ? Understand and plan for planning/ scheduling ? Map out spares by contract type ? Determine what needs to change for system integration ? Determine anisational skills requirements and gaps ? Develop plete equipment strategies, separating out quick wins ? Practice use of RCA ? Develop tracking and monitoring processes ? Massive maintenance cost savings within 2 years – Implement and capture quick wins within 1 year – Implement full maintenance system within 2 years Presentation overview ? Senior management team ? Works managers Signoff on plans ? Maintenance managers ? Works managers 1 month progress review 2 month progress review 4 month progress review 6 month progress review End product ? Finalised blueprint ? Implementation plans by site, including responsibility and timelines – Quick wins – Effectiveness and efficiency implementation ? Central support/implementation plans ? Central support guidelines/mon approaches ? Cost saving targets (baseline targets) ? Efficient and effective maintenance systems + 5 Aug Quick wins 020606JHHMF006KS_P1 4 CRITICAL ISSUES FACING MAINTENANCE SUCCESS (1/2) FOR DISCUSSION Concern Proposed resolution Skills and petencies ? Will all the maintenance positions be filled in order to effectively apply the proposed process? ? Do the people in the positions have the required skills and capabilities? ? Obtain mitment to fill positions and share talent across the region ? Fill vacancies with qualified people (graduates) and shuffle talent across sites to get the right balance ? Reassign or move out incapable people and replace them Operational support ? How will the operations side of the business be convinced to support the maintenance initiative? ? Include the works managers in the development of the regional plans and hold them accountable ? How can production be held accountable for maintenance related issues that they affect? ? Include maintenance related KPIs into the Works Managers performance reviews Systems integration and support ? How can the IT systems be rapidly set up to support the programme? ? Standardise and simplify the processes and documents and start with pencil and paper as soon as possible. Don’t wait for the IT systems to start ? How can the application of IT systems be simplified so that they can be effectively used at site level? ? Develop very simple user guides, train and keep processes and requirements simple. Include artisans and planners in the development 020606JHHMF006KS_P1 5 CRITICAL ISSUES FACING MAINTENANCE SUCCESS (2/2) FOR DISCUSSION Concern Proposed resolution Follow through ? Will the various people for certain parts of the initiatives follow through and deliver? ? Will the various SBUs and sites take ownership for the initiatives? ? Hold people personally accountable for the deliverables ? Hold regular follow up and review sessions, diarise them now ? Personally attend the first session of personal reviews at the sites ? Visit sites to monitor progress and check for success indicators such as schedules on boards, inspection reports on file, planners in position etc. 020606JHHMF006KS_P1 6 PROJECT SUCCESS MILESTONE INDICATORS FOR MAINTENANCE EFFECTIVENESS FOR DISCUSSION Maintenance element Indicator after regional plans Indicator after 6 mnths ? Root cause analysis and problem solving ? All maintenance managers and planners understand concepts and have applied them in developing equipment strategies ? At least 50% of all artisans understand and have used the concept ? Equipment strategies (and quick wins) ? Equipment strategies identified for 80% of maintenance spend ? 50% of work done is not breakdown or unplanned ? Quick wins identified and steps put in place to capture them ? 50% of quick win value potential captured for period ? Organisational capabilities ? All key maintenance positions have action plans to fill them ? All key positions filled ? Skills gaps identified and action plans developed ? At least 70% reached on petency matrix KPI 020606JHHMF006KS_P1 7 PROJECT SUCCESS MILESTONE INDICATORS FOR MAINTENANCE EFFICIENCY FOR DISCUSSION Maintenance element Indicator after regional plans Indicator after 6 mnths ? Planning and scheduling ? Works manager agreement by site to hold all meetings ? All meetings regularly held ? All planned maintenance scheduled ? Standard documents used across Region 3