【正文】 ther We hold another The theme of this one, as you guys have now heard seven million times, is the rediscovery of 如果你還沒有聽到耳朵出油的話 是重新找到想象的力量And to me, if you really want to rediscover wonder, you need to step outside of that tiny, terrified space of rightness and look around at each other對我來說 如果你真的想重新找到想象的力量 你需要離開 那個小小的、自我感覺良好的小圈圈 看看彼此and look out at the vastness and plexity and mystery of the universe and be able to say, “Wow, I don39。”And for the rest of us, audience members, as listeners, as readers, we eat this stuff 聽眾、讀者 我們吸收這些故事We love things like plot twists and red herrings and surprise 令人驚訝的結(jié)局When it es to our stories, we love being 看到犯錯But, you know, our stories are like this because our lives are like ，故事會這樣寫 是因?yàn)槿松褪沁@樣We think this one thing is going to happen and something else happens 發(fā)生的卻是其它事George Bush thought he was going to invade Iraq, find a bunch of weapons of mass destruction, liberate the people and bring democracy to the Middle 會找到大規(guī)模毀滅性武器 解放中東百姓，為他們帶來民主自由And something else happened And Hosni Mubarak thought he was going to be dictator of Egypt for the rest of his life, until he got too old or too sick and could pass the reigns of power onto his 他到死都會是埃及的獨(dú)裁者 一直到他年老或臥病 再把他的權(quán)力交給下一代And something else happened And maybe you thought you were going to grow up and marry your high school sweetheart and move back to your home town and raise a bunch of kids 你會長大、嫁給你的初戀情人 搬回老家，生一群孩子And something else happened And I have to tell you that I thought I was writing an incredibly nerdy book about a subject everybody hates for an audience that would never 我以為我寫的是一本很冷僻的書 有關(guān)一個人人討厭的主題 為一些從不存在的讀者And something else happened (Laughter)I mean, this is life.(笑聲)我們的人生For good and for ill, we generate these incredible stories about the world around us, and then the world turns around and astonishes 我們創(chuàng)造了啦 那包圍我們的世界 而世界轉(zhuǎn)過頭來，令我們大吃一驚No offense, but this entire conference is an unbelievable monument to our capacity to get stuff ，這整個會議 充斥著這樣難以置信的時刻 我們一次又一次地意識到自己的錯誤We just spent and entire week talking about innovations and advancements and improvements, but you know why we need all of those innovations我們花了整整一周 討論創(chuàng)新，進(jìn)步 和改善 你知道我們?yōu)樯趺葱枰@些創(chuàng)新and advancements and improvements?進(jìn)步和改善嗎?Because half the stuff that39。s the host of the 我訪問了那個廣播節(jié)目的主持人 Ira GlassAnd I mentioned this to him, and he was like, “No actually, that39。m listening and I39。s not some kind of embarrassing defect in the human system, something we can eradicate or 我們犯錯的能力 這并不是人性中 一個令人難堪的缺陷 不是我們可以克服或消滅的It39。t that you can see the world as it 不在你懂得這個世界是甚么樣子It39。t work, when it turns out that people who disagree with us have all the same facts we do and are actually pretty smart，一旦第二個定論也不成立 當(dāng)這些反對我們的人 和我們有一樣的信息 又聰明then we move on to a third assumption: they know the truth, and they are deliberately distorting it for their own malevolent 他們知道事實(shí)是甚么 但卻為了自己的好處 故意曲解真實(shí)。t have access to the same information that we do, and when we generously share that information with them, they39。s when we end up doing things當(dāng)我們依此行事 不再思考我們是否犯錯 我們就有可能 dumping 200 million gallons of oil into the Gulf of Mexico, or torpedoing the global 或是顛覆世界經(jīng)濟(jì)So this is a huge practical But it39。s the teaching hospital for Harvardone of the best hospitals in the 全國數(shù)一數(shù)二的醫(yī)療中心So this woman es in and she39。ve gotten something 就開始手足無措Because according to this, getting something wrong means there39。re sitting there in class, and your teacher is handing back quiz papers, and one of them looks like 你的老師發(fā)回小考考卷 像這樣的小考考卷This is not mine, by the (Laughter)So there you are in grade school, and you know exactly what to think about the kid who got this paper.(笑聲)你從小學(xué)時代 就知道該對拿這張考卷的同學(xué) 下甚么評語It39。t have any kind of internal cue to let us know that we39。re already wrong, we39。s when he When we39。s funnyat least if you39。(Laughter)In fact, most of us do everything we can to avoid thinking about being wrong, or at least to avoid thinking about the possibility that we ourselves are wrong.(笑聲)事實(shí)上，我們大部分的人 都盡力不思考錯誤的價值 或至少避免想到我們有可能犯錯。m talking 突然笑開了 因?yàn)樗偹阒牢宜笧楹蜛nd what I39。s up with the Chinese character I keep seeing by the side of the road?”My friend looks at me totally 我轉(zhuǎn)向我的朋友 問她一個 兩千英里路途上 一直煩惱我的問題，“路邊那個一直出現(xiàn)的中文字到底是什么?”我的朋友露出疑惑的神情There39。m in college, and a friend and I go on a road trip from Providence, Rhode Island to Portland, you know, we39。第一篇：TED演講稿英文當(dāng)工作越來越復(fù)雜，給你6個簡化守則Ihave spent the last years, trying to resolve two enigmas: why is productivity so disappointing in all the panies where I work? I have worked with more than 500 all the technological advance–puters，IT，munications, telemunications, the number two: why is there so little engagement at work? Why do people feel so miserable, even actively disengaged? Disengaged their against the interest of their all the affiliation events, the celebration, the people initiatives, the leadership development programs to train managers on how to better motivate their the beginning, I thought there was a chicken and egg issue: because people are less engaged, they are less vice versa, because they are less productive, we put more pressure and they are less as we were doing our analysis we realized that there was a mon root cause to these two issues that relates, in fact, to the basic pillars of way we organize is based on two hard—structure, processes, soft—feeling, sentiments, interpersonal relationship, traits, whenever a pany reorganizes, restructures, reengineers, goes through a cultural transformation program, it chooses these two we try to refine them, we try to bine real issue is – and this is the answer to the two enigmas – these pillar are you read in business books is based either two of the other or their are do they work when you try to use these approaches in front of the new plexity of business? The hard approach, basically is that you start from strategy, requirement, structure, processes，systems，KPIs，scorecards，mittees, headquarters, hubs, clusters, y