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o participate in GDS ? Third Party solutions: Solores, … Solores Features ? Cross GDS content ? Airline content via Direct Connect ? Lowcost carrier content ? Consolidator fare content ? Charter content ? Webfare content ? XML interface Solores Questions ? 靜夜四無鄰,荒居舊業(yè)貧。s Barriers for GNE?s ? Agencies rely heavy on GDS kickbacks since airlines capped/cut missions ? Switching costs for agencies (equipment, training, backoffice integration) can remain a barrier for GNE?s ? However: United Airlines (member Star Alliance) considers paying agencies a USD bonus for each booking made through a GNE! ? No car and hotel at the moment ? No worldwide coverage yet Chances for GNE?s ? Possibility to make distribution more petitive (breaking oligopoly of GDS?s) ? Direct link to airline inventory ? Need for airlines to cut costs (Distribution costs 20% of total costs and are the only costs that can be most easily controlled) ? Star Alliance is investigating GNE?s/ACAP?s (they spend each year USD 2 Bln. on GDS fees) ? Agencies get access to all fares (public and webfares!) ? Desktop not longer controlled by GDS?s Reaction GDS Preferred Booking Channels ? Airlines have now the right to decide if they want to be present in a GDS and also have the option to decide the participation level (meaning supplying all available fares, schedules and inventory) ? This is called Preferred or Competitive Booking Channels ? Through such a channel the airline pays less to a GDS ? July 2023: Major US Airlines will start charging users (agencies and corporates) a booking fee of USD per segment, which are booked through 39。Global Distribution Systems (GDS) An overview From Lazy Susan to Login Susan! World Travel Market Regional booking differences How it was….. ? Travelers went automatically to a travel agent for a ticket ? Travel agents then phoned the airline about a specific flight on a specific date ? Fares were the same on each flight with each airline ? Reservations staff retrieved indexcard for that flight/date from a Lazy Susan (revolving tray with index cards) ? Sometimes they had to view a reservations board with binoculars! ? Then the travel agents request could be answered! Then….. ? On a certain day on a certain flight two persons met by chance: ? Mr. Smith from American Airlines (AA) ? Mr. Smith from IBM ? Result: Plan to automate the AA reservation process with the help of IBM hard and software ? Result: SABRE (Semi Automatic Business Reservations Environment) Timeline GDS ? 50?s: Airline Reservation Centers get first terminals ? 60?s: First CRS Terminals i