【正文】 階段 ...........................................................................................................123 工作內(nèi)容 ..............................................................................................................123 階段成果 ..............................................................................................................125 配置 XX 服裝版本系統(tǒng)階段 ...........................................................................................125 工作內(nèi)容 ..............................................................................................................125 階段成果 ..............................................................................................................129 實(shí)施方案階段 ..............................................................................................................130 工作內(nèi)容 ..............................................................................................................130 階段成果 ..............................................................................................................135 正式運(yùn)行階段 ...................................................................................................................135 工作內(nèi)容 ..............................................................................................................135 階段成果 ..............................................................................................................138 項(xiàng)目質(zhì)量審核 ..............................................................................................................138 項(xiàng)目質(zhì)量審核成員 ..............................................................................................139 項(xiàng)目質(zhì)量審核 ......................................................................................................139 風(fēng)險(xiǎn)分析 ......................................................................................................................139 工具 ..............................................................................................................................140 技術(shù)環(huán)境 ..............................................................................................................141 實(shí)施項(xiàng)目業(yè)務(wù)流程中將會(huì)用到的各種文檔 ......................................................141 項(xiàng)目文件欄（文件柜） ......................................................................................145 修改的例行程序 ..........................................................................................................145XXX 集團(tuán)股份有限公司 ERP 實(shí)施方案建議書(shū) 開(kāi)發(fā) ......................................................................................................................1457 XX 售后服務(wù) ................................................................................................................................146 XX 服裝版本的服務(wù) ........................................................................................................146 服務(wù)的總體目標(biāo) ..................................................................................................146 售后服務(wù)支持體系 ..............................................................................................146 系統(tǒng)的服務(wù)支持體系 ..........................................................................................147 培訓(xùn) ...................................................................................................................................147 培訓(xùn)內(nèi)容和計(jì)劃 ..................................................................................................148 系統(tǒng)的技術(shù)支持和維護(hù) ......................................................................................148 項(xiàng)目實(shí)施階段 ...................................................................................................................149 計(jì)劃和方式 ..........................................................................................................149 責(zé)任和承諾 ..........................................................................................................149 系統(tǒng)正式運(yùn)行階段 ...........................................................................................................150 計(jì)劃和方式 ..........................................................................................................150 責(zé)任及承諾 ..........................................................................................................150 系統(tǒng)維護(hù)階段 ...................................................................................................................150 計(jì)劃和方式 ..........................................................................................................151 維護(hù)期以后 .......................................................................................................................1528 附 錄 XX 集團(tuán)股份有限公司第一階段業(yè)務(wù)改進(jìn)報(bào)告 ............................................................1531 內(nèi)銷(xiāo)預(yù)測(cè)和銷(xiāo)售管理 .....................................................................................................................153 現(xiàn)有狀況的問(wèn)題 .....................................................................................................................153 如何實(shí)現(xiàn)良好的市場(chǎng)預(yù)測(cè)和銷(xiāo)售體系 ..................................................................155 系統(tǒng)的可操作性 .....................................................................................................................1602 外銷(xiāo)訂單管理 ................................................................................................................................162 現(xiàn)有狀況的問(wèn)題 .....................................................................................................................162 如何改善訂單管理 .................................................................................................................1633 生產(chǎn)與采購(gòu)管理 ............................................................................................................................166 現(xiàn)有狀況 .................................................................................................................................166 如何實(shí)現(xiàn)全面的生產(chǎn)資源計(jì)劃 .............................................