【正文】 ...........................................................................84 協(xié)同辦公系統(tǒng)（OA） .........................................................................................................87 進銷存管理系統(tǒng)（SCM） ...................................................................................................98 客戶關系管理系統(tǒng)（CRM） ............................................................................................109 人力資源平臺設計 .....................................................................................................................111 系統(tǒng)功能 .............................................................................................................................112 功能說明 .............................................................................................................................114第 5章 項目技術架構及安全解決方案 .................................................................................................115 系統(tǒng)技術架構 .............................................................................................................................115 J2EE 技術架構 ....................................................................................................................115 J2EE 開發(fā)平臺 ....................................................................................................................116 與其它系統(tǒng)集成 .................................................................................................................117 采用的技術標準 .................................................................................................................119 系統(tǒng)安全設計方案 .....................................................................................................................120 網(wǎng)絡安全設計 .....................................................................................................................120 銀企直聯(lián)安全設計 .............................................................................................................121 數(shù)據(jù)庫冗余備份方案 .........................................................................................................125 系統(tǒng)安全管理策略 .............................................................................................................127第 6章 項目實施及培訓方案 .................................................................................................................129 實施理念及實施方法論 .............................................................................................................129 項目實施理念 .....................................................................................................................129 項目實施介紹 .....................................................................................................................130 項目總體實施規(guī)劃 .....................................................................................................................130 項目實施原則 .....................................................................................................................130 項目實施策略 .....................................................................................................................130 項目實施組織 .............................................................................................................................130 項目組織架構 .....................................................................................................................130XX 市中小企業(yè)信息服務平臺應用系統(tǒng) 項目團隊配置 .....................................................................................................................131 項目提交文檔 .....................................................................................................................133 項目成員分工 .....................................................................................................................143 項目進度計劃 .....................................................................................................................144 項目培訓方案 .............................................................................................................................145 培訓策略及方式 .................................................................................................................145 項目培訓計劃 .....................................................................................................................146 培訓質量考核 .....................................................................................................................147 培訓組織要求 .....................................................................................................................147 培訓提交文檔 .....................................................................................................................148 其他培訓 .............................................................................................................................148第 7章 項目質量保證方案 .....................................................................................................................149 軟件開發(fā)流程 .....................................................................................................................149 質量保證措施 .....................................................................................................................151第 8章 項目風險控制方案 .....................................................................................................................158 風險控制管理 .............................................................................................................................158 項目潛在風險 .....................................................................................................................158 風險處理應對 .....................................................................................................................158 風險概念與分類 .........................................................................................................................159 項目風險概念 .....................................