targetedselectmastermanual-目標(biāo)選才(文件)
【正文】 minimize one of the mon biases in selection: hiring someone who “l(fā)ooks like me”, increase workforce diversity 注意各人不同特點(diǎn)，提高整體員工素質(zhì) ?Three Dimensions of Motivation Fit 組成動力適合度的三類 – Job Fit: satisfaction with job activities and responsibility 工作適合度 : 工作性質(zhì)本身是否讓員工滿足 – Organization Fit: satisfaction with the anization’s values and method of operation 機(jī)構(gòu)適合度：機(jī)構(gòu)的運(yùn)作模式及價(jià)值觀是否讓員工滿意 – Location Fit: satisfaction with the geographic location of the job 地理位置的適合度： 工作或機(jī)構(gòu)的地理位置和它的特點(diǎn)是否讓員工感到滿意或配合個(gè)人需要 ? Motivational facets and motivational fit fourquadrant grid 動力配對圖 ( 附材料 ) ? How to interview for behavioral examples in the Motivational Fit dimensions 如何通過面談收集動力適合度的行為事例 – Use a when/what/why technique 使用“時(shí)間 /內(nèi)容 /原因”提問技巧 ? when a candidate was most/least satisfied with a characteristic in a job/ 什么時(shí)候？ ? what the person was doing or experiencing that caused the satisfied/dissatisfaction 什么工作或經(jīng)驗(yàn) ？ ? Why the situation was satisfying/dissatisfying 原因是什么？ CBU Targeted Selection 14 ? Use the Interview Guide 使用面試指南 ? Ask followup questions 跟進(jìn)問題 ? Take notes 記筆記 ? Build rapport 建立良好氣氛 ? Manage the interview 調(diào)節(jié)面試步伐 Interview Techniques 面試技巧 CBU Targeted Selection 15 ? Interview Guide is a most useful tool being developed based on Pepsi petencies necessary to the target positions, like UM/TDM/CR 面試指南是有用的工具，是依據(jù)百事公司職位的各項(xiàng)能力發(fā)展而來的 ?Contains necessary Competencies (including definition, key actions) for the target position, and planned behavioral questions designed to get pleted STARs (Situation/task, Action, Result) in assigned petencies 它包含職位所必需的各項(xiàng)能力 (能力定義，關(guān)鍵行為 )，有計(jì)劃的提問以收集完整的 行為事例 ? Contains the evaluation form to help anize and evaluate the information you collected and rate targeted dimensions to make sound decision 它包含評估表，幫助 分析，判斷應(yīng)聘者各項(xiàng)能力，作出正確的聘用決定。 Only behavioral question can help you get plete STARs 只有行為事例的問題可助你獲得所需資料：完整的行為事例 ? Situations Requiring Followup 需要跟進(jìn)的情況 ( 附材料 ) ? Tips 提示 – Words such as “ usually”, “ typically”, or “ would” in a followup question indicate a theoretical question 如果在跟進(jìn)問題中應(yīng)用“一般來說”、“大多數(shù)會”、“會”等字眼，你只是提出了理論性的問題 – Leading questions seek “ yes” and “no” answer or ask a candidate to choose a response in a “multiple choice” style 引導(dǎo)性問題要求“是”或“否”的答案，或者要求應(yīng)聘者在“多項(xiàng)選擇”中作一個(gè)回應(yīng) – Behavioral followup questions are worded in the past tense and seek one specific STAR or part of a STAR 跟進(jìn)時(shí)應(yīng)詢問過往事例和具體行為事例 Asking Followup Questions 跟進(jìn)問題 CBU Targeted Selection 17 When the interviewer asks a： 當(dāng)面談?wù)咛釂枺? Planned behavioral question 完整的行為事例問題 And the candidate provides a: 應(yīng)聘者回應(yīng)： False STAR 假的行為事例 Complete STAR 完整的行為事例 Then, the interviewer: 那么，面談?wù)弑阋? Partial STAR 不完整的行為事例 Follow up to get a true STAR 跟進(jìn)，以取得真正的行為事例 Follow up to get a second STAR 跟進(jìn)，以取得另一個(gè)行為事例 Follows up to get a plete STAR 跟進(jìn)，以取得完整的行為事例 Situations of asking followup question 需要跟進(jìn)的情況 CBU Targeted Selection 18 ? Why Take Notes 為什么要做筆記 ？ ? Benefits of Taking Notes 做筆記的好處 – keeps you focused on collecting STARs 集中精
教學(xué)課件相關(guān)推薦
鄂ICP備17016276號-1