20xx年英文道歉信作文英文道歉信結(jié)尾(通用五篇)(文件)
【正文】 pped through the cracks.the only possible explanation i can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.consequently, i have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.because of this serious oversight, and as a testament to our appreciation of you as out customer ， we are going to provide you with your first three months of high speed service for free charge.there fore, your account will not be billed until june of this year.ms.winston, let me assure you that what happened in your case is not typical of cablenet’s l
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