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rvices. ? Established global data centers in Cincinnati, Brussels, and Singapore and shared service centers in Manila, Costa Rica, and Newcastle. ? Established low cost ADM centers in Warsaw and Toronto and began setting up low cost offshore IT services with third party suppliers (. ABAP Factory, Notes Factory, etc…). ? Globalized, consolidated, integrated hundreds of work processes, systems, and technologies in more then 70 countries. ? Delivered $500 million in savings in 3 years. 5 PG’s Sourcing Story 2023 Established IT Strategic Sourcing Organization ? Conducted Sourcing Assessment, Developed Sourcing Plans, Sourcing Financial Model, Site Evaluation Model ? Continued to build business with low cost offshore third party suppliers (. Infrastructure, Web Applications, eLearning). ? Eliminated large numbers of local staff augmentation contractors. 2023 Investigated Large BPO Deal 2023 / 2023 Signed Several Strategic Sourcing Agreements ? IT Infrastructure, Desktops, Application Development Maintenance (HP) ? Facilities Management (Jones Lang LaSalle) ? HR / Employee Services (IBM) ? Consumer Relations (Sykes) ? Transactional Accounts Payable (HP) 6 Shared Services Model Global Business Services GBS Supplier Client Site Services Services Business Units Global anization Regional service delivery Service/Product focus ? HP ? Jones Lang LaSalle ? IBM ? Etc. GBS Past Customer aligned Site representation Governance Manages Supplier ? Relationship ? Performance ? Key Processes GBS NG 7 Service Integration Business Units Global Business Services HP IBM JLL Other Suppliers GBS Services Supplier Services Online Service Catalog GBS Service – Supplier Service Mapping S