【正文】 調(diào)查 Compensation Management 服務(wù)申請(qǐng)的提出 ? Purpose of the survey 調(diào)研目的 ? Target market 目標(biāo)市場(chǎng) ? Target jobs 目標(biāo)工作種類(lèi) ? Information required 所需要的信息 ? Data of delivery expected 所需要的時(shí)間 ? Contents of report required/Format 所需要的內(nèi)容形式 ? Additional request,if any 其他要求等 Compensation Management 服務(wù)申請(qǐng)的提出 練習(xí) ? Your pany is a IT multinational pany based in Beijing ,the pany is gong to set up a RD center in Tianjin ,you do not have branch there a pensation professional,you are invited by the project office to give e advise on how to set up Tianjin RD center’s pensation and benefits terms. As you do not have contact in Tianjin , you decide to get some information from consulting pany. ? Raise a ROS to state your needs ? 貴公司是一家全球行的信息公司的北京分公司，現(xiàn)在天津并沒(méi)有任分支機(jī)構(gòu)。 Compensation Management 薪資的定義 薪資管理的目標(biāo) 員工目標(biāo) 員工覺(jué)得所獲待遇合理及公平，并能配合生活費(fèi)及勞動(dòng)力市場(chǎng)之水準(zhǔn)和職責(zé)之增加，并隨之調(diào)整，進(jìn)而從中建立至我期許的信心。 Compensation Management 薪資的定義 ? 薪資管理的目標(biāo) 組織目標(biāo) 保證組織可以招聘到所需要的人才； 穩(wěn)定有績(jī)效的員工； 給予員工報(bào)酬以增進(jìn)績(jī)效； 以工作對(duì)組織價(jià)值為取向，劃定各工作之間的合理差距，并 維持薪資給付的全面平衡； 具有隨市場(chǎng)及組織變動(dòng)以機(jī)動(dòng)調(diào)整的彈性； 便于解釋、了解、作業(yè)及控制； 講求成本效益而不耗時(shí)耗資?，F(xiàn)要在天津建立一個(gè)研發(fā)中心，籌建處要求你幫助建立研發(fā)中心的薪酬福利體系，鑒于你在天津沒(méi)有任何聯(lián)系，你希望咨詢公司可以幫助你拿到一些資料 ? 請(qǐng)練習(xí)提出服務(wù)申請(qǐng) Compensation Management 自我實(shí)施的調(diào)研 ? Purpose 目的 ? Target market 目標(biāo)市場(chǎng) ? Information needed 所需信息 ? Method of survey 方法 – Telephone calls 電話訪談 – Email questionnaire 問(wèn)卷 ? Design your questionnaire 設(shè)計(jì)問(wèn)題 /問(wèn)卷 ? Report 報(bào)告 ? Result analysis 結(jié)果分析 Compensation Management Define your market 定義市場(chǎng) ? Your pany’s basic profile 你公司的基本情況 – Industry you are in 行業(yè) – Type of anization 組織形式 – Major petitors 主要競(jìng)爭(zhēng)對(duì)手 – Other considerations in talent peting,image peting,management system peting,etc – 其他競(jìng)爭(zhēng)，人才，形象，管理風(fēng)格等 ? Size of the market 市場(chǎng)的大小 – No less than 10 panies 不能少于 10家公司 ? Consistency consideration 連貫性 – Should maintain 80% repeated rate ever year to keep consistency – 每年 80％的一致性 Compensation Management Contents of survey 調(diào)研內(nèi)容 ? Cash Compensation items 現(xiàn)金項(xiàng)目 ? Benefits practice 福利政策 ? Pay policies 工資政策 ? Retention policies 留才計(jì)劃 ? Company profiles 公司的情況 Compensation Management Define your questions 問(wèn)題設(shè)定 ? Use mon terms,put in explanations if necessary ? 用通用的術(shù)語(yǔ)，必要時(shí)有解釋 ? Use closed question with YON answer instead of open ended questions ? 用是否問(wèn)題，不要用自由發(fā)揮問(wèn)題 ? Make choices available for participants ? 盡量使用選擇題 Compensation Management Exercise （練習(xí)） ? Company want to revisit the relocation allowance policy as the number of relocation is growing and the allowance is relative high and without update for 3 years ? Please design a questionnaire so that you could ring around to get some market information ? 公司現(xiàn)有的派遣津貼已經(jīng)有年沒(méi)有變化了，并且隨著業(yè)務(wù)量的增加，派遣人員總數(shù)不斷上升，公司擔(dān)負(fù)不斷增加，想調(diào)整津貼金額 ? 請(qǐng)?jiān)O(shè)計(jì)調(diào)查問(wèn)卷以收集市場(chǎng)信息 Compensation Management Importance of Job Matching 工作類(lèi)比的重要性 ? Understand the methodology of survey pany’s benchmarking system ? 了解調(diào)研公司的類(lèi)比系統(tǒng)及方法 ? Understand the benchmarking job description provided by survey pany ? 了解調(diào)研公司提供的標(biāo)準(zhǔn)工作描述 ? Understand internal anization and job description ? 了解本公司的組織及工作種類(lèi)及工作內(nèi)容 ? Invite business manager to participant in job matching activities – why? ? 必要時(shí)要邀請(qǐng)業(yè)務(wù)經(jīng)理參加工作類(lèi)比會(huì)議 為什么？ Compensation Management Survey data categories 調(diào)研數(shù)據(jù)的分類(lèi) ? Base pay 基本薪資 – Monthly base salary times 12 – 基本月薪 *12 ? Guaranteed pay 固定收入 – Including allowances ,year end bonus without measurements – 包括津貼，年底固定獎(jiǎng)金 ? Total cash 全部現(xiàn)金收入 – Including any variable bonus,incentive with measurements – 抱愧浮動(dòng)獎(jiǎng)金，銷(xiāo)售獎(jiǎng)金 ? Total pensation – Any cash payment or benefits portion – 包括其它及福利 Total Remuneration Benefits Incentive pay variable bonus Allowance(s) Fixed bonus(es) Base pay Total Rem Total Cash Guaranteed Cash Compensation Management Analysis of Survey Data 分析調(diào)研數(shù)據(jù) ? To understand 理解 – How data was collected 數(shù)據(jù)采集的方法 ? How to read the survey report 如何解讀調(diào)研報(bào)告 – What the data represents for 數(shù)字會(huì)說(shuō)話 – How can we use the data 如何運(yùn)用數(shù)據(jù) ? Your petitive position ? 你公司的競(jìng)爭(zhēng)水平 ? Define your future salary structure ? 制定薪酬架構(gòu) Compensation Management Survey reports contents 調(diào)查報(bào)告內(nèi)容 ? Executive summary 概述 – A high level economic /labor market trend report – 對(duì)經(jīng)濟(jì)情況及人才市場(chǎng)走勢(shì)的概述 ? Detailed remuneration data – Usually by job families 分工作種類(lèi) ? Market position parison – What is your pany’s pay position – 你公司與市場(chǎng)平均水平的比較 ? Questionnaire analysis 問(wèn)卷分析 – Salary administration policies 薪酬政策 – Benefits programs 福利項(xiàng)目 – Retention programs 留才計(jì)劃 Compensation Management Statistic Basics Application 統(tǒng)計(jì)學(xué)基礎(chǔ)及應(yīng)用 Compensation Management Statistics Terms 統(tǒng)計(jì)學(xué)基礎(chǔ) ? Mean 平均值 – Unweighted mean 不加權(quán)平均值 – Weighted mean 加權(quán)平均值 ? Median 中值 ? Percentile 百分位值 ? Quartile 區(qū)間 Compensation Management Mean 平均值 ? The average of a set of data points .it is sum of the data divided by the no. of points ? 一組數(shù)據(jù)的綜合除以個(gè)數(shù) ? Unweighted mean 不加權(quán)平均值 – Obtained by puting the average of the values of the data points – 直接平均法 ? Weighted mean 加權(quán)平均值 – Obtained by weighting each value by the no. of data occurred then puting the average – 考慮每個(gè)數(shù)據(jù)的個(gè)數(shù)因素然后加以平均 Compensation Management Example of Computing Mean Company Average Salary (RMB) No. of Incumbents Average salary X No. Of Incumbents A 100,000 20 2,000,000 B 120,000 10 1,200,000 C 140,000 10 1,400,000 Total 360,000 40 4,600,000 Unweighted mean(直接平均值） of the 3 panies: 360000/3=120230 Weighted mean（ 間接平均值） of the 3 panies: 4600000/40=115000 Compensation Management Exer