【正文】 .............................................................322 投訴管理 ..........................................................................................................................................333 會(huì)員管理 ..........................................................................................................................................35 會(huì)員管理 ..................................................................................................................................35 會(huì)員注冊(cè) ..................................................................................................................................37 會(huì)員號(hào)段分配 ..........................................................................................................................38 會(huì)員號(hào)段管理 ..........................................................................................................................39 會(huì)員級(jí)別 ..................................................................................................................................40 會(huì)員資料一覽表 ......................................................................................................................41 會(huì)員積分規(guī)則 ..........................................................................................................................43 積分規(guī)則公式 ..........................................................................................................................444 預(yù)定報(bào)表 ..........................................................................................................................................46 當(dāng)前房態(tài)表 ..............................................................................................................................46 遠(yuǎn)期房態(tài)表 ..............................................................................................................................47 總部預(yù)訂統(tǒng)計(jì)表 ......................................................................................................................48 預(yù)訂來源統(tǒng)計(jì)表 ......................................................................................................................495 會(huì)員報(bào)表 ..........................................................................................................................................50 會(huì)員來源統(tǒng)計(jì)表 ......................................................................................................................50 總部客人年齡統(tǒng)計(jì)報(bào)表 ..........................................................................................................51 總部客人籍貫統(tǒng)計(jì)報(bào)表 ..........................................................................................................526 積分報(bào)表 ..........................................................................................................................................53 會(huì)員積分報(bào)表 ..........................................................................................................................53 積分派送明細(xì)表 ......................................................................................................................544 / 79 積分兌換明細(xì)表 ......................................................................................................................55 會(huì)員積分余額表 ......................................................................................................................56 積分兌換匯總表 ......................................................................................................................57 積分派送匯總表 ......................................................................................................................58 積分手工調(diào)整表 ......................................................................................................................597 客服報(bào)表 ..........................................................................................................................................60 接線員處理訂單數(shù)排行 ..........................................................................................................60 接線員注冊(cè)會(huì)員數(shù)排行 ..........................................................................................................61 接線員處理頁數(shù)筆數(shù)排行 ......................................................................................................628 營業(yè)收入報(bào)表 ..................................................................................................................................63 每日營業(yè)狀況表 ......................................................................................................................63 客人消費(fèi)明細(xì)表 ......................................................................................................................64 客人消費(fèi)匯總表 ......................................................................................................................65 營業(yè)收入明細(xì)表 ......................................................................................................................66 營業(yè)收入同期比較表 ..............................................................................................................67 營業(yè)收入統(tǒng)計(jì)表 按酒店和記賬項(xiàng)目 .....................................................................................68 營業(yè)收入統(tǒng)計(jì)表 按記賬項(xiàng)目 .................................................................................................69 營業(yè)收入?yún)R總表 ......................................................................................................................70 營業(yè)收入日匯總報(bào)表 ..............................................................................................................71 營業(yè)月匯總報(bào)表 .......................