【正文】 arker Electronics Susan speaking. How may I help you?Mrs. Jones: This is William Jones of Sealand Limited. I’m calling from Australia. Would you please transfer me to Helen Parker, extension513?Susan: Please hold, Mr. Jones. I’ll see if Mrs. Parker id available to take your call…I’m sorry, Mrs. Parker is out of the office. Can anyone else assist you?Mrs. Jones: No. I’ve got to talk to Mrs. Parker. It’s urgent. When will she be back?Susan: I’m afraid she is out for the whole day. May I take a message?Mrs. Jones: Tell her I must talk to her right away. Your last shipment was damaged.Susan: Oh, what a pity. Is there a particular time you want her to call you?Mrs. Jones: She can get in touch with me any time tomorrow at 61327752940.Susan: Let me repeat that back: Mr. Jones of Sealand, 61327752940。 call as soon as possible regarding the damaged cargo. You can be reached all day tomorrow.Mrs. Jones: The sooner the better. Those missing parts are holding up our production.Susan: I’ll give her the message, Mr. Jones. She’ll get back to you as soon as she can.Mrs. Jones: Thank you. Goodbye.MODEL2 Something unexpected has e up.ScriptBob: Hello.Susan: Hello, it’s Susan Smith from Parker Electronics.Bob: Hi, Sue, Bob here. How is it going? What’s on your mind day?Susan: I’m calling on behalf of my boss, Mrs. Helen Parker. She wants some of your in expensive latemodel DVD player.Bob: We have a good selection that should be right up your alley. Do you suppose we could arrange a meeting?Susan: She was hoping to get together with you this week, if possible. She wants to get going on this right away. Bob: Let me check my schedule. Yes, I’m free as the breeze on Friday.Susan: Why not meet at about ten in the morning at your office?Bob: Sound good. Let’s confirm that. I’ll look forward to seeing her at ten on Friday.Susan: I’m sure it’ll be a rewarding meeting. Thank you. Goodbye.[Later]Bob: Hello, Bob Smith speaking.Susan: Hello, Bob, this is Susan. Something unexpected has e up. I’m afraid we have to cancel the meeting with you on Friday.Bob: That’s disappointing. Shall we meet some other time?Susan: She’d like to postpone the meeting until Monday afternoon. Would that be convenient for you?Bob: Well, I’ve got a full schedule on Monday, but I’d be free after five.Susan: Could we make it five thirty then?Bob: Five thirty’s perfect. I’ll see Helen at five thirty on Monday.Susan: Ok. Great! Thanks. Bye. MODEL3 It’s much more than just satisfactory.ScriptHelen: You know, Susan, I’ve been looking over the review of your performance in the past three moths.Susan: Is everything satisfactory?Helen: We should say it’s more than just satisfactory. According to the review given by your supervisors, you are doing excellent work during this internship.Susan: Thank you, Helen.Helen: Well, your attendance record is perfect, and you’re very diligent. And on top of all that, you went out of your way to bring in new customers.Susan: I enjoy working here, so I try to do my very best.Helen: Well, wonderful! Our pany could use more hardworking employees like you. In fact, the board of directors is unanimous in deciding to offer you a job.Susan: I’m so glad to hear that. I’ll graduate in less than a month. By then I can devote more time to the pany. I’ll work heart and soul to promote its business.Helen: And I also think you are ready to take on some new responsibilities.Susan: What do you mean, Helen?Helen: I’m promoting you to assistant marketing manager, but you might