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ment details ? Purchase invoices transacted via EDI with major suppliers wherever possible ? Electronic validation and approval of invoices ? Automatic matching of invoice to order and goods received note (GRN) ? Interface with General Ledger, Purchasing, Fixed Assets and Project Accounting ? Use of workflow software to resolve queries and monitor process System Features Maintain supplier details Process vouchers ? Electronic payments ? Default payment terms held on supplier file with manual override at . and invoice ? Production of forward payment entry schedules to aid cash flow management ? Interface with General Ledger, Fixed Assets, Project Accounting and Cash Management ? Facility to suspend payments Process payments ? Integration with General Ledger minimises reconciliation adjustments ? Transaction processing prevented for closed periods Period end processing and reporting 5 PwC175b(1) Accounts Payable Measures/Cost drivers ? Number of invoices received per month ? Number of suppliers ? Number of different terms and conditions ? Complexity of authorisation process ? Proportion of invoices automatically matched with PO39。17 10 percentile 6 days Invoice processing time in days Cost drivers Source: statistics taken from Benchmarking database 21 January 1997 6 PwC175b(1) Accounts Payable Trends From To ? Separate AP module ? Payment by cheque ? Manual matching ? Performed by finance department ? Integrated systems ? Electronic payment ? Online matching ? Shared Service Centres or outsourced services 7 PwC175b(1) Accounts Payable Critical Success Factors These are a summary of the key business requirements, which must be met to achieve the objectives. ? Single supplier database ? Staff trained in AP process and have clear roles and responsibilities ? Payment terms defined and agreed with supplier ? Effective munication and feedback mechanisms in place to handle queries ? Establish and maintain good supplier relations ? Process in place for monitoring the status of invoices and payment schedules ? AP calendar in place and municated to staff ? Authorisation levels and payment terms held on the system ? Automated workflow to route documents to relevant personnel when problems need to be resolved ? Forwar