e-government_presentation羅蘭貝格-wenkub
2022-10-31 16:06:01 本頁(yè)面
【正文】 of economy and private persons forces administration to catch up ? Digitalization of information and munication eases the coordination tasks of the administration Source: Roland Berger。 PriceWaterhouseCoopers and WIBERA, Die Zukunft hei223。nder Federal government Municipalities L228。nster Edocument management – M252。t EGovernment Political factors ? Sometimes problematic interaction between politics and administration Cultural factors ? Lack of service orientation ? Lack of a culture of motivation and innovation Social factors ? Danger of the digital divide Legal factors ? Prohibition of auctions in calls to tender ? Requirement of handwritten signature for many processes Technical factors ? Insufficient ITequipment of town administrations ? Data safety must be secured ? Digital signature requires chip card and reading devices Financial factors ? High initial investments ? German municipalities name lack of financial freedom as main obstacle to egovernment Lack of strategy ? 88% of German cities do not have an estrategy ? Cities do not know the expectations of their citizens regarding the cities39。s contribution to project success resides in our bination of administrative and eexperience Contribution of Roland Berger Experience in public administration ? Competence Center Public Services – numerous projects in all spheres of the public sector ? Knowledge of the public administration ? Experience of projects and implementation of modernization and reforms in public administration ? Knowledge of political and administrative proceedings and frameworks eexperience ? Over 100 realised eprojects in private economy ? Broad coverage of all fields – from processes, anization and technique to marketing, portals and marketplaces ? Knowledge of proceedings used in the private economy Source: Roland Berger 26 Navigator Text Linien The consulting approach of Roland Berger contains all the key elements of a successful implementation of egovernment Source: Roland Berger Parallel measures ? Integration of all relevant players from politics and administration ? Choice of appropriate partners ITaudit ? Analysis of ITstrategy ? Analysis of ITprocesses, infrastructure and applications ? Analysis of options for action ? Prioritization according to specific client needs ? Remendation of individual approach egovernmentstrategy ? Analysis of actual processes regarding the proposed strategy ? Definition of target processes ? Definition of necessary IT and parison with results of ITaudit Redesign of processes ? Choice of pilot field and pilot application Piloting and implementation ? Evaluation and munication of results ? Implementation 1 3 4 2 5 27 Navigator Text Linien The Roland Berger strategy audit identifies strategic potentials for egovernment and elaborates individual approaches Source: Roland Berger Process Aims ? Classification of tasks of the institution analyzed in the scheme of isolated and cross section fields ? Definition of appropriate project approach, which promises highest degree of optimization ? Analysis of single fields following economic and political criteria – Discussion of options – Evaluation and prioritization of options ? Evaluation of strategic position pared to other administrations/political institutions ? Evaluation of tasks and performance of the institution – Internal view – External view ? Identification of future challenges ? Identification of strategic strengths and weaknesses and oh biggest levers for egovernment Strategy audit Remendation of individual approach for egovernment 1 Backup 28 Navigator Text Linien The existing IT is checked for its egovernment aptness in four different fields Structure of ITaudit ITstrategy ? Definition of tasks ? Vision ? Selfunderstanding ? Standards ITprocesses ? Operation ? User training / support ? Software development ? Procurement ? Project management Applications ? Fulfillment of tasks Infrastructure ? Hardware ? Capacity for
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