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t X. Confusing Impressive Specifications with an Impressive Product XI. Confusing a Complete Product with a Sellable Product XII. Confusing Product Launch with Success 3. 總結(jié) , Qamp。The Top 12 Product Management Mistakes 由 NordriDesign提供 Pre:簡單的介紹 ? 關(guān)于本次交流 – 經(jīng)驗(yàn)交流,互相啟發(fā),發(fā)揚(yáng)分享精神 – 為產(chǎn)品人員爭取更多理解不支持 – 引玉,希望是更多內(nèi)部交流的開始 ? 關(guān)于本文檔 – Martin Cagan – Silicon Valley Product Group 1. 概述 為什么產(chǎn)品人員會容易犯錯誤 2. 產(chǎn)品管理中產(chǎn)品人員最愿意犯的 12個錯誤 I. Confusing Customer Requirements with Product Requirements II. Confusing Innovation with Value III. Confusing Yourself with Your Customer IV. Confusing the Customer with The User V. Confusing Features with Benefits VI. Confusing Building Right Product with Building Product Right VII. Confusing Good Product with Good Business Model Inspiring Features with “Nice toHave” Features IX. Confusing Adding Features with Improving Product X. Confusing Impressive Specifications with an Impressive Product XI. Confusing a Complete Product with a Sellable Product XII. Confusing Product Launch with Success 3. 總結(jié) , Qamp。A Yourself with Your Customer ? 我們到底是丌是我們親手設(shè)計(jì)的產(chǎn)品的目標(biāo)用戶 – 其實(shí)我們丌是 ? 產(chǎn)品人員太了解自己設(shè)計(jì)的產(chǎn)品了 ? 產(chǎn)品人員對自己的產(chǎn)品很有愛 ? 產(chǎn)品人員本身丌具備目標(biāo)用戶群的特征 ? 如何解決產(chǎn)品設(shè)計(jì)不目標(biāo)用戶需求一致的問題 – 目標(biāo)用戶具象假設(shè)法 姓名:張小紅 年齡: 17歲 職業(yè):學(xué)生 星座:釐牛座 愛好:電玩,足球 家?guī)椋?3口之家,媽媽是醫(yī)生,爸爸是政府職員 學(xué)習(xí)成績:偏科嚴(yán)重,喜歡數(shù)學(xué),討厭語文,英語 喜好品牌: SONY, NIKE, Apple … … 虛擬用戶信息越具像,對目標(biāo)用戶的分析月有效果 Yourself with Your Customer – 用戶體驗(yàn)測試,用戶交互性測試應(yīng)貫穿產(chǎn)品的設(shè)計(jì)呾開發(fā)過程 – 弱化對用戶調(diào)查的依賴 ? 用戶丌知道自己需要的是什么 ? 用戶無法正確精準(zhǔn)的表述自己的產(chǎn)品需求 ? 樣本選取的可能偏差性 ? 樣本容量的具體數(shù)量的科學(xué)性 – 用戶調(diào)查在產(chǎn)品設(shè)計(jì)研發(fā)中的作用 ? 證實(shí)猜測,印證判斷 ? 用戶操作行為研究 – 產(chǎn)品人員應(yīng)呼吸在捉摸研究用戶需求的空間里,如何準(zhǔn)確的描述分析用戶的需求,證實(shí)產(chǎn)品人員與業(yè)性的體現(xiàn) The Top 12 Product Management Mistakes 1. 概述 為什么產(chǎn)品人員會容易犯錯誤 2. 產(chǎn)品管理中產(chǎn)品人員最愿意犯的 12個錯誤 I. Confusing Customer Requirements with Product Requirements II. Confusing Innovation with Value III. Confusing Yourself with Your Customer IV. Confusing the Customer with The User V. Confusing Features with Benefits VI. Confusing Building Right Product with Building Product Right VII. Confusing Good Product with Good Business Model Inspiring Features with “Nice toHave” Features IX. Confusing Adding Features with Improving Product X. Confusing Impressive Specifications with an Impressive Product XI. Confusing a Complete Product with a Sellable Product XII. Confusing Product Launch with Success 3. 總結(jié) , Qamp。A 4. 有獎問答 Good Product with Good Business Model ? 互聯(lián)網(wǎng)行業(yè)的特色 – 國際 ? Youtube ? Twitter – 中國 ? Douban ? 視頻行業(yè) – 互聯(lián)網(wǎng)是神經(jīng)病不偏執(zhí)狂的樂土 Good Product with Good Business Model ? Good Product雖然丌一定會成為 Good Business Model 但是可以生存贏利 – Maxthon ? Baidu關(guān)鍵詞搜索 78kw/年 ? Google關(guān)鍵詞搜