【正文】 I A n h u i Vo c a t i o n a l amp。 Te c h n i c a l C o l l e g e o f I n d u s t r y amp。 T r a d e 畢 業(yè) 論 文 涉外商務(wù)的溝通技巧 The Communication skills of foreign business 所在系院： 外 國(guó) 語(yǔ) 系 專(zhuān)業(yè)班級(jí)： 2021 級(jí) 商務(wù)英語(yǔ) 四班 學(xué)生學(xué)號(hào)： 學(xué)生姓名： 指導(dǎo)教師： 2021 年 5 月 28 日 安徽工貿(mào)職業(yè)技術(shù)學(xué)院畢業(yè)論文 I 摘 要 全球經(jīng)濟(jì)一體化進(jìn)程的加快使各國(guó)之間的商務(wù)活動(dòng)日益頻繁 ,因此涉外商務(wù)溝通越來(lái)越發(fā)揮著舉足輕重的作用。因?yàn)檫@是維持商務(wù)往來(lái)的必要條件，是商務(wù)談判得以成功的前提基礎(chǔ)，是經(jīng)濟(jì)貿(mào)易發(fā)展的必經(jīng)之路，為了更好的在商務(wù)談判中取得優(yōu)勝的地位，我們必須了解和抓住商務(wù)貿(mào)易溝通在商務(wù)談判中的運(yùn)用，因?yàn)橐还P生意的達(dá)成，并不僅僅因?yàn)橐环姜?dú)天得厚的優(yōu)勢(shì)，溝通也占了很重要的一部分，很多的商務(wù)貿(mào)易失敗的原因，都是因?yàn)闆](méi)有很好的溝通造成的。為了使溝通順利進(jìn)行，避免溝通障礙，掌握正確的溝通技巧尤為重要。本文首先強(qiáng)調(diào)了涉外 商務(wù)中溝通的重要性，其次分析了溝通中的障礙，最后總給出一些商務(wù)溝通技巧。 關(guān)鍵詞 ： 涉外商務(wù)溝通；溝通障礙；溝通技巧 安徽工貿(mào)職業(yè)技術(shù)學(xué)院畢業(yè)論文 II Abstract With the rapid development of global economic， business activities bee more and more frequently in every country. Foreign business munications play an important role in order to make the munication smooth and avoid the munication barriers. It is very significant for us to improve the munications skills. Because it is necessary, condition to maintain business contacts, the reasons for the failure of trade and merce, because there is no cause of good munication. The success of business negotiation based on the preemies, is the only way of economic and trade development, in order that the better obtain a winning position in business negotiation, we must understanding and seizes the business and trade munication in business negotiations, because a reached the pen business, not just because of one singleday thick advantage, munication also accounted for a very important part of many portion. a lot of the reasons for the failure of trade and merce, because there is no cause of good munication This paper stress the importance of business munication and then discuss the barriers of munication. At least give some munication skills. Keywords: foreign business munication。 munication barrier。 munication skill 安徽工貿(mào)職業(yè)技術(shù)學(xué)院畢業(yè)論文 III Contents 1 Introduction .................................................................................................................................. 1 2 The importance of business munication ................................................................................ 2 2. 1 Question ............................................................................................................................... 2 The use of selective questioning approached............................................................................... 3 Used of the pliment of expression ....................................................................................... 3 The answer............................................................................................................................. 3 The language use of euphemistic ............................................................................................... 4 3 Communication barriers ............................................................................................................... 6 4 Foreign business munication skills........................................................................................ 7 Understand the munication object ....................................................................................... 7 Understand their concept of time ..................................................................................... 7 The attitude of some local people .................................................................................... 7 Religious beliefs and taboos have to consider the matter ..................................................... 7 Etiquette ................................................................................................................................ 7 Manner of speaking ................................................................................................................. 8 The appropriate use of nonverbal ............................................................................................. 9 Caused by the other party interested in ..................................................................................... 10 Effective listening ..................................................................................................................11 The problem of munication skills .......................................................................................11 5 Conclusions ................................................................................................................................ 13 6 References .................................................................................................................................. 14 7 Thanks ........................................................................................................................................ 15