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正文:酒店英文道歉信酒店英文道歉信酒店英文道歉信1Dear Ms. Iwasaki,Thank you for your positive ments regarding your experience while staying with the Westin Shanghai.At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and municated to all concerned for immediate improvement. Ms. Iwasaki, as weve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the oute for your reference.Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your request.酒店英文道歉信2親愛的客人:您好!。由于近來客人較多,客房緊張,導(dǎo)致有些客人無法入住,我們深感抱歉。我們可以介紹您去與我們同等檔次的酒店,還有不知您方不方便把您的姓名和聯(lián)系方式留下,如果有了房間我們會(huì)在第一時(shí)間通知您并免費(fèi)接您回來,為了表示我們的歉意,我們決定在您入住時(shí)給你一定折扣折并免費(fèi)提供早餐。祝您過得愉快!XXX酒店20xx年x月x日擴(kuò)展資料:酒店英文道歉信篇一:英文道歉信 iwasaki 3166804, higashisuna kotoku tokyo, 1360074 dear , upon your arrival, our agent failed to locate your sincerely apology as our associate obviously mistakenly implemented the standard checking in reservation for you and muto were made early november, and never been understand that you may requested the king size room but actually we could not satisfy your may the year of the rabbit bring you joy and sincerely, alfred zhuang front office manager november 03, 1999 nan ping flat 20f, block 1 robinson heights 8 robinson road hong kong dear we are sorry to learn of the unpleasant experience you had encountered during your last stay with us on , 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead