【正文】 International Business Etiquette 國際商務(wù)禮儀 Definitions（定義） Etiquette includes manners and behavior considered socially acceptable by people of the culture. 禮儀包括被其他文化成員所接受的符合社會準(zhǔn)則的行為方式。 Although the world seems to be shrinking in some ways, the necessity of respecting and observing the etiquette of another country is as important as ever. You need to know enough about the correct behavior of a particular country so that you do not unintentionally offend its customs. 從某些方面來說，我們的世界雖然正在變小，但觀察并尊重另一個國家的禮節(jié)卻仍然非常重要。對某一特定國家中的正確行為方式，你需要有足夠的知識，這樣你才不會在無意中違反它的習(xí)俗。 Topics:題目 ? Introductions： 介紹 ? Business Card Exchange： 交換名片 ? Position and Status: 職位與身份 ? Electronic Communication Etiquette: 電子通訊的禮節(jié) ? Dining Practices: 用餐的慣例 ? Tipping: 付小費 ? Gift Giving: 送禮 ? Travel Etiquette: 旅游禮儀 Introductions:介紹 ? In the . first names are used almost immediately。 Titles are used infrequently. 在美國，幾乎一開始就用名字稱呼對方。在一般的交際場合中，頭銜使用得不頻繁。 ? In Britain, people who have been knighted are addressed as Sir with the first name only. 而在英國，對已被授予爵位的人，應(yīng)只稱其為“某某爵士”。 ? In Germany, use ，要使用頭銜。 Business Cards：名片 ? In Japan, present a business card with both hands。 in Arabic countries, use the right hand only. 在日本，要用雙手將名片遞給對方；在阿拉伯國家，要用右手。 ? Treat the business card with respect。 place the card before you on the desk or conference table to properly refer to title, rank, and name. 對待名片要有禮貌；將名片放在你前面的桌上 ,并使用合適的頭銜和名字來稱呼對方。 ? Print a translation of all identifying information on the back of the card in the language of the country you will visit. 在你名片的反面用你所去國家的文字印上所有的識別信息。 ? Include your name and full title. Titles carry greater significance in other cultures than in the . 印上你的名字和完整的頭銜。在其他國家，你頭銜的意義比在美國要大。 ? Include your pany’s address and telephone numbers。 include foreign headquarters, as appropriate. 包括你公司的地址、電話；合適的話，還可以包括國外總部的聯(lián)系地址。 ? Include your fax number and address. ? 寫上你的傳真號和電子郵件地址。 ? Avoid colored type and paper. Choose white with black ink for both sides. If in doubt, be conservative. ? 避免使用彩色字體和紙。雙面都用黑白兩色。如果沒有把握，就用保守的顏色。 Business Cards：名片 In the . limited respect is shown for rank and authority。 . is not considered a nation of classes, but classes exist. 在美國，人們對于級別和權(quán)威的尊重是有限的。美國不是一個等級制的國家，但等級是存在的。 Position and Status： 地位與身份 Distinctions are made by how much money you have and where the money came from。 (Drug dealers may have a lot of money, but no style or class)。 distinctions are made by whether the money is inherited vs. earned money. 區(qū)別就在于你有多少錢，以及錢是從什么地方來的（毒販子有很多錢，但沒有社會地位）；錢是繼承的，還是掙來的。 Position and Status： 地位與身份 ? Status is associated with educational level and a person39。s occupation. Surveys show that medical doctors and college professors have high status in the . 地位與教育水平和個人的職業(yè)是聯(lián)系在一起的。調(diào)查顯示，醫(yī)生和大學(xué)教授在美國有很高的社會地位。 ? India has a caste system determined at birth. Interaction between castes is limited. 在印度，等級在出生時就已決定了。不同等級之間的交流是很有限的。 ? Gender is related to position and status. Women are considered as equal to men in the . In other cultures (the Middle East), women are not considered equal. 性別與地位和身份有關(guān)系。在美國女性被認(rèn)為和男性一樣平等。在其他國家（中東）女性就不平等。