【正文】 OE INFORMATION COLLECTION 貨物跟蹤 OE PAYMENT CONFIRMATION 收費確認（第五頁） OE SPACE BOOKING 訂艙（第九頁） OE CARGO OPERATION 貨物操作（第十一頁） OE CARGO TRACING 貨物跟蹤（第十三頁） OE JOB CLOSING 完成工作（第十六頁） XMN OCEAN EXPORT WORKING PROCEDURES 1 相關(guān)詞匯 ? Shipping Letter of Instruction( Shipping Order)－ Shipping Order是接受了托運人提出裝運申請的船公司，簽發(fā)給托運人，憑以命令船長將承運的貨物裝船的單據(jù)。裝貨單既可作為裝船依據(jù)，又是貨主憑以向海關(guān)辦理出口申報手續(xù)的主要單據(jù)之一。 見 18頁 ? packing declaration 是指包裝聲明 , 凡是出口到澳大利亞和新西蘭的貨物都需要此證書 －見 18頁 ? Fumigation Certification熏蒸證明 一般出口到美國 ,澳洲的柜 ,若含木制品 ,或木制包裝都要做熏蒸 , 要提供熏蒸證書 .實際中的做法有分真熏和假熏 ,顧名思義 , 假熏當(dāng)然便宜啦 ,一份證書嘛 .真熏就太麻煩 ,有專門的公司負責(zé)做 , 柜子打入藥水后 ,要放24小時 ,所產(chǎn)生的藥費 ,操作費 , 壓車費一大堆的 ? registration number with customs ? HS number:Harmonized System (HS) numbers are classification numbers assigned to individual products. The HS number is used by Customs authorities around the world to identify products for the application of duties and taxes. These numbers are typically 6 to 10 digits long. The first 6 digits are standardized worldwide, while additional numbers are used by some governments to further distinguish products in certain categories. ? shipping schedule船期表 (line schedule)? ? shipping documents有箱單 ,發(fā)票 ,明細 ,合同 ,提單 ......( ? Shipping Gazette ? Collect Approval ? Undertaking Payment ? Quotation confirmation ? 3rd Party Billing Form (sample)又稱為 Neutral party B/L，乃以L/C受益人以外的第三者，為託運人 (shipper)的提單。 ? UTP ? guarantee letter ? house bill of lading ? Collect Approval request ? Selling rate(confirmation) ? SLI ? 3P Request for Approval ? Billto Country Finance Mgr ? coloaders ? FMC ? ETB ? Manifest data ? Shipping mark ? FAMS ? MBL,HBL,FREIGHT, INVOICE, Customer’s INV, etc ? Bill to Party ? Billto Country Finance Mgr ? coloaders ? FMC ? ETB ? Manifest data ? Shipping mark ? FAMS ? MBL,HBL,FREIGHT, INVOICE, Customer’s INV, etc ? Bill to Party ? Customs House Return sheet ? cost receipts ? Charge screen ? Ameta sheet ? Credit Note ? customs declaration documents ? Shipper’s Letter of Instruction托運人說明書 ? 裝運說明 shipping instructions 2 相關(guān)詞匯 3 PROCESS INFORMATION COLLECTION EXTERNAL CHECKSHEET PROCESS PURPOSE:工作目的 To ensure that all the necessary information is collected before cargo ，所有必要的信息已經(jīng)收集。 To ensure that the shipment is handled in accordance with working procedures and customer’s PROCESS OWNERSHIP: Sea Freight CS and Supervisor RESPONSIBILITY: Sea Freight Manager REVISION DATE: Feb., 2023 ISSUES問題 ?Regulations and destination import requirements are not properly checked沒有正確的檢查規(guī)則和目的地進口要求 ?Shipping Letter of Instruction(Shipping Order) received late ?遲收到 S/O FORMS AND TOOLS: Forms: 1. Packing declaration or Fumigation Certification. 提貨證明或？？？？？ 2. Related SOPs for specific customers特殊客戶的相關(guān) SOP 3. Shipping Letter of Instruction(Shipper order) Invoice, Packing ，出貨單和 S/O Tools: Lotus Notes, Telephone Fax 4 PROCESS INFORMATION COLLECTION WRITTEN PROCEDURE ? OE : Collect the following information from sales, work or shipper:從銷售，網(wǎng)絡(luò)和貨主處收集以下信息： ? from sales: shipping order for ocean export and SOP銷售：海運出口 S/O和 SOP ?from work:Shipper and consignee contact information, payment terms, cargo information (weight, volume, product description, shipping date)網(wǎng)絡(luò)：貨主和收貨人的聯(lián)系信息，付款方，貨物信息（質(zhì)量、體積、貨物描述和運輸日期） ? from shipper: registration number with customs and HS number for goods to be exported 貨主：出口貨物的 ？？？？？？？？？？？？？？ Check whether there is a SOP for the shipper or consignee. 檢查是否有貨主或收貨人的 SOP ? Existing SOP in our library 公司資料庫里現(xiàn)有的 SOP ? related SOP from work 網(wǎng)絡(luò)上的相關(guān) SOP ? Customer Requirements in our Library 公司資料庫里的客戶要求 ? Customer Files for existing business 現(xiàn)有業(yè)務(wù)的客戶檔案 All the customers Files are kept by OE. If there are no existing information, OE will follow the S/O requirements and revert any special RQST to our work in case of necessary. OE所有客戶檔案由 OE保存。如無現(xiàn)存信息， OE按照 S/O的要求操作，并在必要時把客戶的特殊要求回復(fù)到公司網(wǎng)絡(luò)上 ?OE : If yes, read carefully the SOP before starting any operations. If no, OE will contact with shipper and the related parties for any shipping request and revert the necessary information to our ，在操作前，仔細閱讀 SOP。如無，向貨主和相關(guān)方面了解運輸要求，并回復(fù)必要信息到公司網(wǎng)絡(luò)上 ? OE : OE will require shipping order from S/O ?OE : Upon receiving shipping order, OE will inform the shipper on the shipping schedule and documents. The information sources can be : ? Local carrier office ? Shipping Gazette一旦收到 S/O，通知貨主航期和？？？？？？？？相關(guān)信息：承運人本地辦事處，運輸公告。 If needed by the customer, OE will orally provide an estimation of ETD Origin ETA Destination. 如果客戶需要，口頭通知本地 ETD和目的地 ETA Collect information 收集信息 Is there any SOP, freight payment term for the SHPR or CNEE? 是否有