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HR Forum 2023 Effective Training Needs Analysis Day 1, Aug 23, 2023 Mary Li Human Resources Director Shanghai Centre Convenience...Comfort...Care...Only SHANGHAI CENTRE Effective? ? Definition ? Benefits ? Two Approaches ? Level of Needs ? Methods Effective Training Needs Analysis Effective Training Needs Analysis Definition: ? An analysis to effectively identify training needs of employees so that training development is planned, carried out to enable individual employees to develop to their full potential and contribute to the success of the anization. Benefits: ? improved performance ? improved quality and reduction in waste and errors ? job satisfaction Before we talk about “Effective Training Needs Analysis” ? How does your anization undertake training development? ? Planned or ? Unplanned? ? How does your anization municate training development to employees? Ask yourself… Effective Training Needs Analysis Simply Ask Yourself: ? Which of the methods are most suitable, and why do you believe that is so? ? Which level of need would you use the method to identify? ? Would these methods be used to gain the training needs for the whole anization or would the approach be by exception? ? What factors influenced you to decide which approach or bination of approaches to take? About “Training Development” of an anization… ? Four Stages of Training Cycle ? Definition of Training Development ? Who is Responsible? ? Who identifies? Effective Training Needs Analysis Four Stages of a Planned Systematic Training Cycle 1. The identification of training needs 2. Planning to meet the identified needs 3. The implementation of the plan 4. The evaluation of the plan Definition of Training Development ? Definitions are many. ? In essence, training development within anizations is acquisition of : ? Skills ? Knowledge ? Attitudes which enables people to achieve their current and future individual and corporate objectives. Who is Responsible for Training Development within the Organization? ? The CEO or equivalent – overall responsibility ? Line management – is delegated to ensure their staff receive appropriate training development: ? to meet the required individual corporate standards of the anization and ? to enable them to develop to their full potential ? Who is Responsible Who is Responsible for Training Development within the Organization? ? Training Development Dept or Human Resources Dept or specific trainers – support line management in achieving this objective and can provide a service to the anization by: ? Supplying expertise in the most appropriate cost effective ways to provide training and development to employees. ? Identifying training development needs, both corporate individual, to enable employees to make the maximum contribution to the success of the business and to develop their full potential. ? Coordinating and analyzing the anization’s current and future training development requirements. ? Developing training development programs specifically tailored to the needs of the anization, rather than purchasing programs from outside providers. ? since they are usually the first to identify a need in their own staff. ? can also identify areas where they believe they require training development. ? is often delegated with the task of the identification of training development needs for the anization, and most importantly work with line managers and employees in pleting that identification. In many Situations, it is a bination of the line manager and employee identifying the needs for the employee together, and agreeing a plan to met those need. Who identifies Training Needs? ies Line Managers – Individual employees Training Development Dept. or Human Resources, Dept. or Training Adviser Effective Training Needs Analysis ? Training Development is Important! ? The Importance of Approach to Training Development About Training “Needs”… Needs Training Development is Important! ? Organizations are made up of people. ? It is through employees’ endeavors, whether they are CEO’s or the most junior member of staff, that the anization achieve its objectives and is successful. ? The objectives can be anything from the manufacture of goods to the provision of services. ? Training development can contribute to the success of the anization. Training Development is Important! ? For the anization: ? It improves performance and can reduce cost ? It can enable the anization to have a flexible workforce by increasing employees’ range of petencies to meet: ? not only the needs of today。 but ? also those of the future ? For the employee