【正文】 TEST 1SECTION 1RECEPTIONIST: Good afternoon, Dreamtime Travel. How can I help you?CUSTOMER: Oh hello. I39。m interested in the holidays you offer along the coast near here.RECEPTIONIST: Yes. We operate several tours up the coast. Where in particular did you want to go?CUSTOMER: Well, I like the sound of the holiday that mentioned whales. Was it 39。Whale Watching39。?RECEPTIONIST: Oh, that39。s our Whale Watch Experience. lt39。s very popular and it39。s based in a lovely little town with nice beaches.CUSTOMER: Oh right, and how long does it last?RECEPTIONIST: It39。s two days that includes four hours39。 travel time each way from here.CUSTOMER: Good, I don39。t want to be away any longer than that. So is that by coach?RECEPTIONIST: Actually it39。s by minibus. We like to keep those tours small and personal so we don39。t take a whole coachload of people. in fact, we only take up to fifteen people on this tour, although we do run it with just twelve or thirteen.CUSTOMER: Oh, right. So do you run these tours often?RECEPTIONIST: Well it depends on the time of year. Of course in peak times like the summer holidays we do them every weekend, but at the moment it39。s usually once a month at most.CUSTOMER: And when is the next one going?RECEPTIONIST: Mmm, let me see. Um, there39。s one in three weeks39。 time which is April the 18th, and then we don39。t have another one until June the 2nd.CUSTOMER: All right, and is April a good time to go?RECEPTIONIST: Pretty good. Though the really good time is later in the year. I have to say though that the whale sighting is only one of the many things offered. CUSTOMER: Really?RECEPTIONIST: Yes. The hotel itself where you stay has great facilities. It39。s called The Pallisades.CUSTOMER: The Paris what?RECEPTIONIST: No, it39。s actually The Pallisades, PALLISADES. It39。s right on the main beach there.CUSTOMER: Oh, I see.RECEPTIONIST: All of the rooms have nice views and the food is really good there too.CUSTOMER: Oh right.CUSTOMER: And what about the other things? You know, that are included in the price.RECEPTIONIST: Oh, there are lots of things. If you don39。t want to do the whale watch cruise, your guide will take anyone who is interested either on a bushwalk through the national park near the hotel, and there39。s no extra charge for that, or on a fishing trip. That39。s an extra $12 I think. And there39。s also a reptile park in town that costs more or less the same.CUSTOMER: No, I think I39。d prefer whales to snakes.RECEPTIONIST: Yeah. And if you just want to relax you are free to sit by the hotel pool or go down the beach. Oh, and they also have tennis courts at the hotel, but you have to pay for those by the hour. But there are table tennis tables downstairs and they39。re part of the acmodation package. Just speak to your guide.CUSTOMER: Well that sounds good. So how much is the basic tour price?RECEPTIONIST: At this time of year it39。s usually around $300 but let me check. Er...oh, it39。s actually $280.CUSTOMER: And the next tour, are there any places on that one?RECEPTIONIST: HOW many people Is It for?CUSTOMER: These are two of us.RECEPTIONIST: Yes, that should be fine. Can I just mention that we require all bookings to be made at least fourteen days before you travel to avoid cancellations of tours. And if you cancel within seven days of departure you will have to pay 50% of your total booking.CUSTOMER: OK.RECEPTIONIST: And you also need to pay a 20% deposit at the time of booking.CUSTOMER: Can I pay that by credit card?RECEPTIONIST: Yes, you can.CUSTOMER: All right, what I39。ll do is I39。ll talk to my partner and get back to you.RECEPTIONIST: Fine. So I39。ll make a provisional booking, shall I? two for the Whale Watch Experience. Let me issue you with a customer reference number for when you call back. Do you have a pen?CUSTOMER: Yes.RECEPTIONIST: OK, it39。s three nine seven, four five, T. That39。s T for tango. When you call back, ask to speak to the Tour Manager, that39。s me, Tracy.CUSTOMER: Fine, I will.SECTION 2Hello and wele to today39。s“Buyer Beware” programme, where we give you some tips on how to spend your money wisely. How, in today39。s show we39。re looking at beds for children and babies. Let39。s start by looking at baby cots, that39。s for children of up to three years old. We tested three different cots all in the budget price range and, as usual, we will feature the good points, the problems and our verdict. The first cot we looked at was by Baby Safe and it had several good points to remend it. Our testers liked the fact that it had four wheels, so it was easy to move around. The only slight problems with this cot were that it had no brakes, but they didn39。t think that mattered too much. At first they were a bit concerned about the side bar, because they felt babies could trap their fingers in it, but our testers felt that this was unlikely to happen so they have given this one a verdict of “satisfactory. The next cot was by Choice Cots and this time our testers were pleased to find a cot which is simple to put together unlike others we looked at. On the minus side, our testers did not like the fact that the side of the cot did not drop down, making it difficult to pick up newborn babies. However, the real problem with this cot was the space between the bars。 our testers found they were too wide and a baby could easily trap his head. We felt this was a real safety hazard and so we have labelled this one dangerous, I39。m afraid. And finally better news for the Mother39。s Choice cot. This cot was slightly different in that, although the side bar did not drop down, the base could be raised or lowered into two different positions making it safe as well as convenient. The negatives for this one were quite minor。 the only niggle everyone had was the fact that it has no wheels and the only other problem anyone could find, was tha